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February 2024 by Gregory Hannigan
Bicycle World is perfect. A shop that welcomes you like an old friend the first time they meet you; gives you advice and answers your questions without talking down to you; and makes you feel like you've found a place to call your cycling home. The first time I walked in there Eric said "can I help you?" I replied "I hope so, I'm looking for a new bike shop". Eric shook my hand warmly and said "I hope we can be that for you". After bringing my bikes there for work and bringing them home in better shape than they were when new, I can say without hesitation that I will never go anywhere else. Now if they would only work on my car ...
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February 2024 by Ira Silverman
Incredible Store. Eric and Ilene were great to deal with. Eric took the time to work with me and fit me for a bicycle. This was one of the best buying experiences I have ever had. I love the bike that I purchased and I couldn’t be happier.
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February 2024 by Greg Lisa
Great experience every time! Best in business. Super friendly and knowledgeable. Eric and Ilene are the best!!!
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February 2024 by George Arco
The owners and staff are very knowledgeable and go out of their way to make sure every customer receives excellent service,
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February 2024 by joseph grammatico
Every time I have visited Bicycle World I feel like family when I am greeted by Eileen and the bike technicians. The store is always kept in pristine condition and carries the most up to date accessories and bikes. And finally there is no better bike mechanic in the New York area than Eric.
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February 2024 by Michael Braunschweiger
Best team ever! Love the friendly and professional service and the great quality product. Team is like family!
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January 2024 by EDP
Exceptional advice and service. Their techs identified a drivetrain incompatibility issue that was missed by two very reputable shops.
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January 2024 by JP Laqueur
Simply no better shop in Northern Westchester. Superb fittings and advice, excellent selection, and fast turn-around on repairs by a team who cares and treats every customer like gold.
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January 2024 by Janet Tobin
The staff is super friendly and never pushy. They were patient and helpful while I was trying to figure out the best size for a gift! They carry a great selection of cycling and other athletic gear, with items at every price point! Plus, the store smells great, and if you’re lucky, you’ll get to sample a delicious fruit tart! Buy local from this gem of a store!
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January 2024 by Gustavo Rosero
Very attentive, they sell you what you want, a great service
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January 2024 by Ivee G
I brought my 30 year old toddler bike in for a tune up and they did a fantastic job. Quick turn around and rejuvenated my vintage bike.I am looking forward to seeing my son learn to ride a bike on the same one I did.
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November 2023 by Farang Ghadiali
I had a bike fit done by Eric to correct a knee issue that had been bothering me for a few years. Eric experience was instrumental in understanding the root cause of the issue, and he was very receptive to feedback I provided which led to a follow up visit to further fine tune the position and cleartsetting. Now I am riding relatively pain free and starting to look forward to and enjoy my rides. I highly recommend Eric as a bike fitter and on top of that Bicycle World has the expertise to repair and fix any bike issue.
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November 2023 by Scott Manner
I had to bring my Cervelo bike in to get the Shimano FC-R9100 PJ crankset checked for a recall. I also wanted to get a new crankset to help climb the hills in Westchester. Eric could have sold me a new crankset but he said all I would need is a smaller chain ring to solve the issue. He saved me money, as well as provide professional service. I have had electronic shifting installed and purchased carbon wheels from Bicycle World. Everyone has an expert knowledge on bikes and a great attitude.
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November 2023 by Frank Matheis
It's been a long time since I bought a new bicycle. Since I am about to retire and since we have an excellent bike trail near my house, it is part of my new exercise program. I worked with Ben and Eric, and both were very helpful. Ben helped me pick a carbon Trek, which I am very happy with. I absolutely love the bike. He was sensitive to my needs and helped me pick all the suitable accessories and set up the bike for me. Eric put my Thule bike rack together. It was all perfect. They were friendly, helpful, patient and professional. These guys are total experts and they know how to do it right. I highly recommend them. Plus, when we came the owner lady put out delicious cake to sweeten the deal. This is a top class operation all the way. Next up we are buying another bike from them for my wife.
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November 2023 by O_ Carltop
Amazing personal service. When I shopped for a bike for my daughter a few years ago in the midst of serious shortages, another LBS was taking full cost of bike and wasn’t guaranteeing delivery for over 4 months. Bicycle World took a $50 deposit, said 4 weeks for delivery, and then had the bike ready in 3 weeks. They don’t go out of their way to be this way, this is just how they work— honestly, fairly, and up front. Just how I’d run a shop myself.
