“Alex was great to work with - he suggested ways to keep our carpet cost down and was flexible with installing a product on our stair landing to match the flooring in a nearby area. The installers were also prompt and did a very professional job. Wouldn't hesitate to use again in the future.”
“I contacted Precision Floors for a quote on purchasing and installing a new floor with LVP and carpet. The owner, Frank Calabro, answered my questions and provided a very reasonable quote for both. Ultimately, I decided to place an order for carpet which was several hundred dollars less through him than with a competitor for the same carpet.I found Frank to be very straight forward and a pleasure to deal with. What particularly impressed me was that he showed up with his installers to make sure the job was started correctly, then returned later in the day to make sure that everything was satisfactory. That kind of personal involvement seems rare these days and was much appreciated. The carpet incidentally was as promised and looks great!”
“I had a floor installed in my house from Carpet Giant in Ossining. Rob, the owner was very knowledgeable in helping me decide what floor would be appropriate for my space. His workers made sure to reinforce the plywood underneath and installed the floor perfectly. They were professional, punctual and cleaned everything including taking the old rugs away. I was very pleased with their work. I would highly recommend Carpet Giant to anyone that wants a perfect job done!”
“I would like to sincerely recognize Denise C. for her exceptional customer service and professionalism throughout our experience. We ordered a sectional that unfortunately arrived with defects, and from the very beginning Denise became a true advocate for us.
She handled the situation with patience, professionalism, attentiveness, and consistent follow-through every step of the way. Denise paid close attention to every detail, kept communication open, and ensured that the matter was resolved properly. Thanks to her dedication and commitment to customer satisfaction, our sectional was ultimately replaced with a new one.
In today’s world, it is rare to find someone who genuinely cares about seeing a situation through from start to finish, and Denise absolutely did. I am incredibly grateful for her support, responsiveness, and integrity throughout the process.
Because of Denise, I would absolutely recommend this company to others with confidence.
Thank you again, Denise, for turning a stressful situation into a positive experience.”