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December 2023 by Christine J.
NEVER AGAIN! I brought an incredibly unique necklace with enormous sentimental value to D'Errico Jewelers. The necklace was passed down to me by my late grandmother, and I wanted to find/have designed matching earrings to wear with it. I also brought a gold chain that needed repair. Since D'Errico specializes in creating unique, one-of-a-kind jewelry, I thought I was in the right place. ENORMOUS MISTAKE! From the start, I felt uneasy when the young man who waited on me indicated that I would need to leave it for a couple of weeks to send to, "his guy" (on 42nd street). I had thought this was something D'Errico could create in-store. I reluctantly agreed to send it out. The D'Errico employee began writing up my order while carelessly tossing my grandmother's fragile necklace from hand to hand (as if to determine its weight). To my horror, the necklace dropped from his hand to the floor breaking the antique chain. Instead of expressing remorse or even uttering a simple "I'm sorry" he insisted the necklace was this way when I presented it to him. His failure to take any accountability made my decision to take my business elsewhere very easy. As I was walking out of the store with my valuables, he kept trying to convince me to leave my jewelry. Still no apology or accountability on his part for this reckless accident. We are all human and make mistakes and if D'Errico had expressed any remorse at all, they would still have my business.
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October 2023 by Alethia Alvarado
10 out of 10. Highly recommend to anyone looking to refresh their jewelry box, in need of some repairs or ear piercings. At D’Errico they got you covered!
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October 2023 by Minaxi Minaxi
The sales goal was friendly, knowledgeable and very helpful. The price per value is a little too over price because of the ZIP code phrase. I get the the same quality for a fraction of the price elsewhere. Great if you don’t want to travel
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October 2023 by Fran Nigrello
D'Errico's has the best customer service in Westchester. Additionally, the attention and expertise they provide for your watches and jewelry is exceptional.
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August 2023 by Gina Caspi
I’ve been going to the store for years! I live in Mt. Kisco and although it’s smaller than the Scarsdale store, it’s got all I need. Richie has a totally winning personality and a joy to work with.
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August 2023 by Diane Martelli
Over the past year I had them restore two vintage rings. They did an incredible job within a short period of time. I’m very happy with the results. The staff is very nice and accommodating. I would highly recommend this jewelry store.
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August 2023 by YVETTE FOGG
So happy my daughter in-law shared this gem with me. Very attentive and creative to what I’m looking for in a new setting with my old engagement ring. So excited to have a new one of a kind ring. Thank you for sharing your talent.
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July 2023 by Anthony Cerretani
I had a very unusual request. At D’Errico’s, they took a very positive approach and completed my request without any hesitation. They are number one!
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July 2023 by Kara Morett
I’ve been going to D’Errico since 1999 when they designed my wedding ring and keep coming back over and over. The quality, attention to detail, creativity, and customer service are amazing love the whole team there!!
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June 2023 by Joanna Ross
I was visiting from out of town for a high school graduation. I went into the Mt. Kisco shop with my cousin. I instantly fell in love with the shop, jewelry, and the people. Long story short, I found a gift for the graduate. I was able to return the next day to pick it up. It was perfect, with some extra special touches!! Everyone was so kind and helpful. I would highly recommend this shop. They go the extra mile for you!! I will definitely go back!!!
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May 2023 by Ali Turns
First, I love of the look of the store. And the folks that work there are so very nice. Answer all of my questions, the workmen ship on my watch was exvellent. My daughter has decided to purchase her wedding rings at your store. So, I would recommend your store to a friend.Thank you,Ali
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May 2023 by Lisa Santiago
I Stopped in for a watch battery and a few repairs. Ryan is helpful knowledgeable and professional.The shop has a beautiful collection, really something for everyone. Original creations, some vintage and classic pieces. Strongly recommend this shop. ?
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April 2023 by LAUREN G
I feel so lucky to have my engagement and wedding band designed by D’Erricos. The outcome exceeded my expectations and the process of designing a one of a kind piece was special. The team is patient and hardworking, and I felt like I was in the best hands.
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April 2023 by Valerie
My experience at D’Errico Jewelry was exceptional! Outstanding support from Dana. Her expertise and sincere interest in making her customer happy is a rare combination! Thank you Dana!!
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April 2023 by Alexandria Marini
The D’erricos team was so helpful in the process of picking out my wedding band. The item arrived on time and in fantastic quality
