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November 2023 by Kimba Reynolds
What a great experience I had at this dealership! My car went out, I went to their website and found the car I wanted. I called and spoke with Juan Padilla. I needed to have the car the next day. He made that happen for me. I filled out the financing application on their website, got approved that day and the next day they had the car ready for me! Juan Padilla was a sweetheart, he was knowledgeable with great customer service skills! He had the car ready with a big red bow on top of it! Its was detailed to the nine's! Also, Barry Debany had my financing documents ready and I got a great apr rate! Barry was very nice! His customer service was great! I never once felt like, I was taken advantage of or pressured like you usually feel at a car dealership. I have had many new cars, but this dealership was friendly, warm and fuzzy! I've heard many rumors of how great the Lexus dealer ships are but Mt Kisco Darcar went way above the call of duty and for that I am eternally grateful. Thank you Juan and Barry! I had a great experience! Thank you Shay for taking my call this morning, I felt it important enough to call and tell you that I had a great experience. So if you're ready for a new or used car, look no further, Lexus of Mt Kisco is the place to purchase your next car! PS the car is fire!
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November 2023 by Iryna Kovalyuk
I recently had the pleasure of purchasing a Lexus ES 300h from this dealership, and I was pleasantly surprised. The Lexus ES 300h is an outstanding vehicle, offering a harmonious blend of performance, luxury, and fuel efficiency. I was fortunate to have Lindsay as my salesman, and I must say that her knowledge and professionalism were exceptional. She took the time to understand my needs and preferences, ensuring I drove off the lot with the perfect car. The dealership staff, in general, displayed top-tier customer service, and Lindsay's personalized approach made the buying experience truly exceptional. From the moment I stepped into the showroom to the moment I drove my Lexus home, I felt well-informed and well-cared for. If you're considering a Lexus ES 300h or any vehicle from this dealership, I wholeheartedly recommend it – you won't be disappointed!
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November 2023 by David Williams
I highly recommend that you get your Lexus from this dealership. They treat customers better than any other dealership I’ve been to. Lyndsay is the best and will treat you like royalty. The level of professionalism that she has makes buying a car from her a pleasurable experience. This is the second Lexus I bought through her and will go nowhere else.Thank you to Shay (GM) for making sure I got the best deal possible. Also thank you to Tom for helping get my Lexus app up and running. He went above and beyond to make sure I was satisfied.The entire team at Lexus of Mt. Kisco is amazing ! Thank you !
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October 2023 by Maria Christina DUrbano
We just purchased a 2023 Lexus RX 350 Luxury! We had a wonderful experience with salesman, Tom McDonough! If you are thinking of purchasing a Lexus, please see Tom…. You will not be disappointed!
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October 2023 by John L
We are extremely happy with our new car purchase at DARCARS Lexus of Mt. Kisco. Patricia Molina who was our Sales Consultant is a professional, friendly and knowledgeable of the vehicle. She was patient and addressed all our questions and concerns, located the exact vehicle we were searching for and gave us a fair price for our two trade-ins. She was great to work with. Michal Moczulski who is the Sales Manager was attentive and made sure we were comfortable in the showroom. Harry Perez who delivered the vehicle to us was excellent all around. He helped us set-up the Lexus app and made sure we were ready to hit the road. This was a smooth process and we couldn't be happier. We came all the way from Brooklyn South (50+ miles). Highly recommended!
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October 2023 by Rosemary Greiner
I recently returned to Lexus of Mt. Kisco to purchase a 2024 RX 350. I had previously purchased 2 pre-owned RX's from this dealership (prior to them becoming Darcars). The salesperson that I had worked with before was no longer there, so I was met by Max. I explained to Max exactly what I was interested in. He listened and along with his manager, Shay, they found me the car I wanted. Both Max and Shay (and Barry in finance) were wonderful to work with. I returned to the dealership a week after my purchase to tie up loose ends. I had a few questions about where to find (and change) some of the dash and touchscreen features. Max took the time to sit in the car with me and show me where everything I was looking for was located and answer all of my questions. I would highly recommend purchasing a vehicle from Max (and Shay).
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October 2023 by Juan Miguel de Borja
The car buying experience was absolutely excellent. Max L was very friendly and he helped me find the car that I wanted. He personally handled the delivery of the car the next day and was able to make the process seamless. The experience that I had with the dealership was far better than my previous ones. I would not hesitate to come back or recommend this place to other people.
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August 2023 by Loraine Guevarez
I got my first Lexus in 2020 at DARCARS Greenwich. When that lease was up I returned the car at the DARCARS of Mt Kisco because it’s closer. I am so glad I did. Patricia Molina took such great care of us. Let me just say I do not enjoy car shopping. It’s always so stressful to me, but Patricia and her manager Mike made the process so seamless. Joe from finance was also great, not the “pushy” type.I went to return my lease and did not expect I would be able to go home in my new lease, but I did. They took care of everything!
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August 2023 by Farooq Mallick
I have bought several vehicles from this dealership and always have had a great experience, especially with Antonio Otero. Not only is Antonio a great salesperson but a great ambassador for this dealership. He recently assisted me with having my vehicle picked up for a service. That is going beyond his scope. His team did an amazing job with pickup, delivery, providing me a loaner, and getting the car serviced. I’m very appreciative of Antonio.
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August 2023 by Christine Sosenko-Porytko
I never expected to walk out yesterday with a new Lexus lease but that is exactly what I did. Patricia and Mike did an outstanding job explaining all our options and and wish list items until we reached a deal I could not refuse! They were both very pleasant, professional and patient and I highly recommend them. And best of all I LOVE my Lexus!!!
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July 2023 by JP S
We have been customers of (DARCARS) Lexus of Mt. Kisco for many years. This weekend we returned and leased a new 300H. This was the smoothest transaction yet! Mike, sales manager, and Max, sales associate, were knowledgeable, efficient, and pleasant to work with. Max was especially helpful in explaining the features of the new car and setting up the tech features. Jessica, the finance manager, was also easy to work with and very helpful. We are so pleased to continue our longstanding relationship with Lexus. Thank you!
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July 2023 by Shiara Beers
Satisfied customer! Patricia was knowledgeable, efficient, and I never felt pressured to make any decisions. She was able to meet our requests and we left with a great car at a reasonable price. The facility is clean, and provides a comfortable and professional experience.
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July 2023 by Brian Won
Antonio Otero helped my parents buy a used Lexus RX350 today. We not only had a fantastic experience but the price was amazing. They didn’t have any hidden fees and Antonio even hooked up us with some additional benefits. Although we live a bit far from this dealership, we will definitely come back!
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July 2023 by Cynthia Henbest
Patricia was amazing to work with. She was very professional, supportive and worked diligently with me to close the deal and to make sure I was happy. We started this deal over the phone on Friday morning and my car was ready for me to pick up on Saturday. This is my 3rd Lexus NX (decided on this vehicle sight unseen) and was so excited when I actually saw the car in person! Love Lexus! And Michael was wonderful and kind too, throughout this process. I will definitely be recommending this dealership.
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July 2023 by Kim D.
This is the worse dealership ever! ! My car still isn't registered after purchasing a vehicle 3 months ago. I've called so many times and they just say the paperwork has been mailed in. Nobody cares that the car I'm driving isn't registered and I could be pulled over.
