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November 2022 by Karan G.
Since most of the poor reviews for this branch seem to be relating to customer service, I feel compelled to share that I have used this branch on at least a few dozen occasions and have found this staff to be helpful and pleasant on every occasion. Perhaps stuff has changed but I certainly enjoy the convenience of the long hours and the available notary plus the drive-through is a luxury
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November 2021 by Marion Fox
Terrible hours for employees.
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May 2021 by Emanuelita Marie
They are always very nice and knowledgeable
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August 2020 by Brassiere Brassiere
Bad service
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May 2020 by Eric S.
If I could give zero I would. TD bank is as disgusting as the others have described. I couldn't believe it was this bad until experiencing it for myself as a new customer. The staff is very rude and customer service is beyond poor. To top it all, they are very incompetent. I am definitely going to bank else where. BANKERS BE WARE!!!
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February 2020 by Jan M.
Terrible customer service. I just wanted to break down the money I got from the ATM. The teller doesn't even acknowledge me and finally after 5 minutes in an empty bank, she says "just give me a minute, I have to take care my if the cars outside." I walked out. Won't use this branch again! Just a bunch of people sitting around doing nothing!
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February 2019 by Sadie S.
The Assistant Manager was rude and lazy. I have been banking with TD Bank for over 6 years. Usually go to the drive thru. Everyone there are usually unpleasant at Mt. Kisco and clerks often look annoyed when you go inside. I began sticking with the drive thru because of one customer friendly teller who is brunnete is always pleasant and helpfull. I see why she is primarily at the drive thru. I came to re open account that was closed accidentally and after giving so many ideas that were acceptable and so I was told prior to coming the assistant manager kept giving me the run around and was rude about it because it was 30 minutes to closing. I told her she was rude. I didn't learn that she was knew which was no excuse she had already been there for over 6 months. She even tried to refuse to print my bank card after all was set up and done. So I would not be leaving and that I am to get a bank card as I have deposited money into both accounts the same day through her. Worst experience ever she was so rude this assistant manager I hope they get rid of her.
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January 2019 by Shlomy K
I came here quite a few years ago to open my very first student account and the one that took care of me explained to me everything in detail so understood what everything intakes like a overdraft few and some other information. I would recommend you to come and try it!
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September 2018 by Joe P.
Excellent bank, with very helpful and nice people. Their rates are also about the best around of all the local brick-and-mortar banks in the area. For example, if you have checking and savings accounts, as long as you make a certain small number of transactions per month on your checking account, your savings account rate gets bumped up significantly.
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October 2016 by Billy Manchisi
TD is the best bank ever. I like the one in pleasantville.
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August 2016 by Jordan B.
I've been a customer at TD bank for 6 years and have never had such an unfortunate interaction with a branch. Everyone seemed annoyed and bothered. There was no eye contact, no friendliness and no costumer service. Would not recommend going into this branch if you plan on communicating with a teller.
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November 2015 by Bryan Tomp
Very helpful in hard times. No matter what day or what time you go in you always greeted with a smile and a hello.
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January 2012 by Shabana Khan
Their drive true is the slowest ..
