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September 2023 by R Zel
Awesome crew, at least the people that were there when I rented a van to NC and back. No issues. Straight fwd. Will recommend.
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May 2023 by Richard Hooker
When I signed up, I signed up for 08:30 hours on May 24, 2023. When I went to pick up the truck at 08:30, it told me it was unavailable, and I signed up for 08:30 PM, Which in my book was 20:30 Hours. Then the mobile app was down yesterday. Then I saw someone in the store, who would change it for me, but the computer system he needed to change was down for more hours. I was able to leave at 10:20 AM, and the plan was still down. The system returned around 3:30 or 15:30 hours to complete the paperwork. When I picked up the truck, I expected to have it for three days and do 50 miles, and the charge would be $153.00 and that was the hold on my card and it had just less than 3/4 of a tank of gas. I returned the truck 26 hours later, 41 miles later, and filled the car with fuel or $67.02 gas. A different store clerk was there when I returned it and they said since I had it one day, not three, and since I only put on 41 miles and not 50, and since I filled up the truck all of the way with fuel, U-Haul would only charge me $100.97 and I would save $52.00. It was great to have the vehicle, but I think I still need to credit something for fuel; I was only credited for having it back two days early (since it was $31.00 per day), and it was 9 miles less than expected. So, I am thankful for U-Haul, but their system leaves a lot to be desired.
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January 2022 by Robert LeClerc
Professional staff, clean, and no hassle UHaul location. Rented at the last minute and they were able to accommodate, the truck was clean and in good order, the process was quick and hassle free.Highly recommend!
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March 2021 by Dario Edid
Super convenient and secure
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September 2019 by G White
Great guy to work with. Thanks. Realy easy's
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August 2019 by Zippy SevenFiftySeven
Clean, fast, great staff, real pleasure to rent
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April 2019 by John Dennis
Very handy. Did it all through the app, did not have to deal with one human.
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June 2018 by Michael S.
Manager Chris was super nice and so easy to work with. He opened a few minutes early on a Saturday morning and he and i completed the paperwork quickly. He then pulled my U-Haul Van around the front of the store with the A/C already on. A brand new van drove like a dream with plenty of room for 2 people, a full sized mattress, box spring, frame, dresser, mirror, chair and boxes and bags of clothes and kitchen stuff. Listened to some tunes on the way down. We went down to Yonkers to a new apartment (BTW: no U-Haul vans on the Westchester Parkways making it real tough to drive north and south) even though this van was not over height. Unloaded the stuff and then back to Mt. Kisco, topped off the tank with a few gallons and it checked back in. Less than $100 total with furniture pads (reserve them ahead - they run out) EZ check out. Today's motto: "Keep on truck-in baby" OR "If this vans is a rock-in don't come a knock-in"
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April 2016 by Mitch Kutin
I spoke to Chris on the phone after a frustrating time on the internet and he was friendly and helpful. I had a great conversation with him as well as got everything I needed to done for my next day truck rental! He had a very good sense of space about the vehicles and alleviated all of the stress I had built up while trying to rent on the internet. By the time I hung up the phone I new that this was a 5-star type of place and that you, my fellow internet folk, should know that too!