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December 2023 by Miriam Kerness
It was a smooth and easy experience:I had dropped the phone, cracking the glass. I was afraid it’d take many hours to fix but it was done in less than 2 hours at this Mt. Kisco location; I used the comfy waiting area to work while I waited. Very nice and helpful staff, too!
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December 2023 by nancy o.
I had to return to this place because they placed my screen protector for my samsung Galaxy flip 3 on 9/28/23. Paid over 85.00$ for the replacement. On 9/28, Jake did a nice job. There were no bubbles until 2 weeks ago. I contacted them about this issue and was advised to bring it back to replace it again. The person working today not only did a lousy job but left a bubble under the new screen. His excuse is that due to the phone being foldable, this will continue to happen. I would not recommend this place to deal with a foldable phone. The one in Scarsdale is just as bad as this one in Mount Kisco.
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December 2023 by Stephen Ballard
I filled out a claim in 2 minutes through verizon to fix my phone and chose this shop as the repair location. The gentleman at the counter was extremeley helpful and courteous. He even hooked me up with a good food recommendation while I waited for the screen to get fixed. All in all the job was done in under 2 hours no problems. I would highly recommend this place and will return if god forbid I have another screen crack.
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December 2023 by sal diquattro
5/5 Very professional, patient, and helpful. I have a unique phone and they not only ordered the right parts, but we're able to give me same day turn around on repairs. Great service.
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November 2023 by Nicholas Calcagni
My experience couldn’t have been anymore convenient. My phone’s camera was shattered, my lenses was broken and my screen was broken, I handed it off to the Asurion team to be repaired and by the time I got a coffee and snack my phone was fully repaired. For a fair price as well. Special shout-out to Jake who again, couldn’t be more helpful and accommodating.
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November 2023 by DJ W
Really helpful, friendly, knowledgeable, salesforce. He helped diagnose my problem and fixed it right away. He even saved me a little money by signing up for protection plan great place to get your phone fixed.
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November 2023 by Brittany
Jake was absolutely fantastic and so friendly! Such a great help with fixing the broken screen on my phone and he did it incredibly fast! I previously tried getting my screen fixed at the Scarsdale location but when I showed up for my appointment, they didn't have my screen in stock. After telling me they'd order it and call me on Monday or Tuesday when it arrived, I never heard back. I called multiple times just to be left on hold for 15+ minutes each time and when I finally got fed up, I tried the next closest Asurion location out of desperation. When I called, Jake was incredibly understanding and told me that not only did he have my screen in stock at his Mt. Kisco location but he also told me that I could come in right away. When I arrived, he was both quick and efficient so I was in and out in no more than 30 minutes. Despite being skeptical about Asurion after my first experience with the Scarsdale location, I'm so glad I decided to call Mt. Kisco. Jake managed to turn my nightmare into an incredibly positive experience and he's the reason I'll be returning to the Mt. Kisco location for all of my future electronic needs!
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November 2023 by Sequoia
Jake was amazing in every aspect from start to finish. He made sure to answer any questions I had, he assured me everything would be okay with my phone, and even did post diagnostic testing. I definitely recommend anyone to come here. Thanks again
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November 2023 by Louise Alverson
Easy efficient service for my phone’s cracked screen. Booked online Sunday night and was easy to get a Monday morning service.Polite friendly service in store. Questions answered and Kevin suggested possible ways that would minimise my repair cost (sadly none of which I could take advantage of - eg pay with American Express, insurance through my carrier etc). Picked up the repaired phone within the time indicated. Straight forward and easy.
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November 2023 by Isabela Frattarola
Everyone was super kind and helpful. The man at the front desk was very informative. We were able to get everything we needed done. Overall a very pleasant place to go to if you need something repaired. Got my phone battery replaced in good time and I’m having them diagnose and fix my laptops keyboard.
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October 2023 by Magnolia Jane
Jake at U Break I fix was fantastic! Friendly, funny, helpful, knowledgeable and worked very quickly to fix my phone’s screen in under and hour and a half! Made the process very easy and quick! Definitely will be coming back for any future needs I may have.
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October 2023 by Sophia Vechnyak
Fixed my devices quickly and at reasonable price. Good customer service. Easy parking nearby. Fixed my moms beloved ipad
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October 2023 by Ben Levy
My new Z Flip 5 had a hinge issue. The guys here were able to fix the phone under warranty in about two days. The phone looks even better than before. I highly recommend this place for repairs!
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September 2023 by Martin Mortensen
So my screen on my Pixel 7 pro needed a new screen - a warranty repair, and I was referred to the guys in Mt Kisco! Immediate smooth sailing, great service and the phone us back in working order! Just awesome service - thank you!
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July 2023 by Michael
Ubreakifix is my go-to place for getting my PlayStation fix! Their skilled technicians worked wonders on my console, restoring it to its prime condition in no time. Their efficient service, friendly staff, and affordable prices make it a top choice for any PlayStation enthusiast in need of repairs. Highly recommended!
