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February 2024 by Maria B.
This CVS is a mess! No one works here. The lines are always long especially in the pharmacy. No one comes when you call for help. They don't answer the phones. The workers that do show up are useless and don't know where anything is in the store.
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February 2024 by Petveth Cortez
CVS at Grand West st is the best.
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January 2024 by Oz Cotto
My visibly 8 month pregnant wife needed to be vaccinated against RSV and the pharmacist Mohammed misrepresented the facts about needing a prescription for vaccine or it's for seniors only.We called corporate and they confirmed NY State passed a law in which pregnant women are 8 months can be vaccinated without prescription. The rest of the staff refused to help or misrepresented the fact she had a appointment and then complained about problematic customers to the next customer for 20 min.Another CVS in Yonkers had no problem confirming and vaccinating my wife.
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January 2024 by Marisol Santos
Low key (or maybe just regular) racist and unprofessional. If you’re not white, they can’t be bothered to do the minimum. Called corporate and confirmed they wrongfully denied me a vaccine I needed during my pregnancy for my unborn child. That will be my first and last visit.
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January 2024 by Joe Zegers
If you’re looking to buy milk here, run, don’t walk away. It will be spoiled. Apparently the staff doesn’t care enough to check the expiration dates, because to them you are just a number.I automatically downgrade to one star when I see a company placing profit over people. Fortunately, this is the only CVS that has this problem - the one on Central Avenue is actually nice.
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January 2024 by Oz C.
My visibly 8 month pregnant wife needed to be vaccinated against RSV and the pharmacist Mohammed misrepresented the facts about needing a prescription for vaccine or it's for seniors only. We called corporate and they confirmed NY State passed a law in which pregnant women are 8 months can be vaccinated without prescription. The rest of the staff refused to help or misrepresented the fact she had a appointment and then complained about problematic customers to the next customer for 20 min. Another CVS in Yonkers had no problem confirming and vaccinating my wife.
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January 2024 by victor hernandez
Huge thank you to Zinna amazing customer service second to none definitely recommend asking for her if you need any help at all
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January 2024 by Albert C.
So long story short, I was tricked into a gift card scam, and I tried explaining to the store manager who was very unhelpful over the phone. Once I walked into the store pretty much brushed it off and said “ you’re stuck with the gift cards” mind you money is tight especially during this pandemic, the store manager could have at least directed me to the gift card issuers or given me a number to call but no, I had to call cvs corporate, hopefully I get a better response or some guidance and help, but as far as I’m concerned horrible service, do not go to this store!Update: wanted to update this because as a whole, I do go to cvs as my go to store and this whole ordeal was just the worst, however upon taking matters into my own hand and calling corporate and explaining the situation, they refunded me my money and the employees Tatiana and Juan where extremely helpful and very professional (unlike the store manager) will go back to shopping here!
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January 2024 by Erison Recife
Excelent reception
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January 2024 by KK
Very friendly and helpful staff at this location. CVS pricing is just ridiculous and a lot pricier. You can def find most items cheaper at other stores. However, it is convenient to grab last minute items quickly.
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December 2023 by Lynn
Very friendly and helpful staff at this location. CVS pricing is just ridiculous and a lot pricier. You can def find most items cheaper at other stores. However, it is convenient to grab last minute items quickly.
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December 2023 by Priscila Sanchez Briones
Variety good customer service
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November 2023 by Sof A Loaf
This is my favorite location in all of MV. Their staff is very friendly and they always have what I need in stock. Even thru the pandemic they were my go to source for goods ??
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November 2023 by Mari E
My mother in law bought me a gift card from this location for $100 well....since it was sealed and at the register you would think it was safe...NOPE! THE CARD WAS COMPROMISED (surely by someone who works there because who else has access to the cards and the time and opportunity to take the information other than the person guarding them all day)...so fast forward the person who stole the card info went shopping at Target online...DO NOT BUY GIFT CARDS OF ANY KIND HRRE!!! UNLESS THEY HAVE THE SCRATCH OFF STICKER AND EVEN THEN BEWARE!
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November 2023 by Andrea
CVs my favorite to shop the employees are courteous and helpful A+