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January 2024 by yinezka lopez
I don't usually waste my time with these reviews but the professional standards and lack of ETHIC in this place has the BELT!! NOT ONLY DID MEL tell me **he PERSONALLY** gave my package (an IPHONE 15 PRO) TO MY HUSBAND !! (I DONT HAVE A HUSBAND LOL) But he then 10 minutes later AFTER SCRATCHING HIS HEAD accused ME OF PICKING UP MY PACKAGE !! - I know you lying sir.FED EX needs to do better, if you lost the package why am I on the phone with the call center ? Shouldn't this be a fed ex issue ? You lost/stole the package you should handle this internally. Ya'll are crazy.
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January 2024 by C
This is my preferred place to go, due to its rather remote location. So access to it is trafficed, which translates to less crowded, so better service from the slow workers. haha. If parking lot is full, then expect to wait, because it is small.
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December 2023 by Cashmere Tatum
This is the second time they lied And attempted to deliver. But I was home and my bell never rang. I can’t call the local address to see if it’s there to pick up. And when I call the outsourced agent she said it’s not at the location even though it says pick up after 6
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December 2023 by Ju ju
Horrible! workers don’t knock on your door instead they leave a slip saying they attempted to deliver. This is the third time and I called the call center and they are just as bad.
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November 2023 by Roberto LICEA
Security guard was nice, can’t say the same for the miserable and rude employee at the counter. Go to FedEx Office in New Rochelle instead.
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November 2023 by Marisol Sanchez
The drivers the are a bunch of liers. They say they made the attempt to deliver and they never do. The FedEx drivers to this location are no good for nothing. Fire them ALL and get real people that really wants to work.
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November 2023 by Denise Opuni
The guy that works there is very good. Professional works well under pressure knowledgeable and customers really like him I hope he's appreciated.
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November 2023 by Kerene Edie
I had a really good experience here. The security at the door helped me to put the label on and he gave me the directions I needed. He was very courteous. Definitely recommend. The space was clean and the time took about 4 minutes.
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November 2023 by Alex Ferrena
They said three attempts but only left one door tag. Also - Why come at 9-5 on a weekday, who even is home then? Rude and ignorant. Super fun uber ride to this location because of their silly behavior, love paying for cabs to go visit a "delivery company" ?
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November 2023 by Vivian Hernandez-Valentin
The drivers at this FedEx office are incapable of reading and following directions. They have a GPS and lie to say address not found. This place is totally unacceptable to contract for deliveries. Have been waiting for a delivery since Sunday, 10/1/2023. They said they were unable to find location.
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November 2023 by Space Dandy
Limited parking, on a narrow street, convenient hours of operation. 10/2023
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October 2023 by Luis S.
EVERYONE GO COMPLAIN AT THEIR INSTAGRAM PAGE. THEY ACTUALLY FOLLOW UP THERE. don't waste time complaining to mount vernon fed ex manager. 1. The driver made me go down to the lobby because the door bell didn't work, he lied. 2. Different delivery the driver said i wasn't home after i waited 12 hours (thats the mount vernon delivery window)There is nothing worst in the carrier business than Mount Vernon Fedex. unfortunately if someone sends you something through fed ex you have to deal with the worst fed ex carriers in the world. go to Instagram and comment on their post. IS THE ONLY WAY
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September 2023 by QueenLady Yaye Baye
Easy to locate.. had parking.. Professional staff
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August 2023 by Dawid Domel
Great experience with the shipping center. I saw a line of people waiting for their pick ups, but if you make it before closing, they will take care of you. Many people got here right before closing, too, hence the line. The guy who was helping me was very professional. Great representation of the company. I'm definitely going to use this place in the future. Thank you.
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August 2023 by Nancy Roman
FedEx stated they made an attempt to deliver a package while I was home. They lied about making an attempt to deliver my package which i had been waiting for all morning and they didnt even attempt to leave it inside the building which they could of done because the door was opened. Bad service all around. WILL be switching to to UPS for my deliveries from now on. Fed ex sucks
