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November 2023 by Bri J.
I've been a long-time customer at Gina's Beauty Supply, but a recent purchase left me disappointed. Despite being assured by the cashier that the bonnet I purchased was satin with a stretchable band, it turned out to be subpar and lacked the promised features. When I contacted the manager, Mr. Lee, seeking an exchange, I was informed that it was not possible because the item was opened. This policy is unreasonable as opening the package is the only way to assess the product's quality. It's disheartening that this company prioritizes its return policy over customer satisfaction. As a loyal customer, I expected better support. This experience makes me reconsider supporting this business! Let's prioritize businesses that support US as customers, especially those within our community.
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August 2023 by Myasia H.
my first time going to this beauty supply store and i liked it. The staffs wasn't rude, she assisted me something i need helped finding. I got in and got it!
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August 2023 by kuure (Halbie)
I used to go here everyday after school now I’m going as a adult I don’t think I will be going back the Jamaican lady is so rude I asked for help she doesn’t help me she’s rude and mean the entire time like she didn’t want to help me she even walked away at some point y’all really need to hire some new people because this isn’t it what’s the point of having a makeup section if nobody can help you I know the tester are there but I still need help I’m new to makeup there’s nothing wrong with asking for help.
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July 2023 by bye kitty
This is my favorite beauty supply when it comes to prices and a wide selection, yet HORRIBLE customer service. The other reviews said it best. Choose your employees wisely and stop giving jobs to lazy GHETTO trash who clearly show they hate working at your location! Went here awhile ago with 2 other family members to buy a wig for a special event. We were met with a rude lightskin jamaican lady who apparently runs the wig section. The lady made my experience so uncomfortable, she was so RUDE, and I felt her hostility every time I considered trying another wig on. I was very respectful to the lady but after her attitude I didn't even want her there. Even after we decided on a wig one of her co-workers overheard the 3 of us complaining about the lady's stank attitude when were going to buy hair products. That unprofessional clown had the audacity to go to the front of the store and pretended she was yelling at the cashiers, but was obviously being passive aggressive to get our attention because she was upset by what we said about her. Can't be hurt by the truth! And for all that ratchet behavior she surely never had the guts to say anything to our faces. Gina's Beauty Supply, your employees will RUIN your business!
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July 2023 by Linda LakeKaba
This place has everything one stop and shop for Beauty supplies Love this place.
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June 2023 by Kameka
The downfall with this store is horrible customer service. Merchants want you to spend money but will not take the time to provide any service besides cashing you out. I asked for help to find a product....after being yelled at where the approximate location of it, I was unable to find it....seeking further directions and help was more like I was annoying them. Their cold service will hurt more than it helps.
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May 2023 by Light S.
They offer a variety of hair care products and good services! This is my go to store when it comes down to hair.
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April 2023 by Karenkidd424@gmail Kidd
Gina's beauty supply always what I need
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March 2023 by Dominique S.
The owners are very rude and racist I suggest every one stay away from this store. There products are also not legit. Be careful.
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January 2023 by Georgiana Ramsden
Great place to get your hair supplies
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December 2022 by L Lassiter
I found everything I needed plus more. The staff is friendly.
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November 2022 by Meshach Anim-Boateng
Went with the wife and was pleasantly surprised at the the size when we entered. Not an exoert on ladies stiff but am sure you can get whatever you hair and beauty products needs are.
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October 2022 by Hefzi-bá Beula
Great variety at competitive prices. Staff and owner/manager are great. Going there for over 10 years??
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July 2022 by Damar M.
They do not open at 830 false advertisement waste of time and very inconvenient s was a
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July 2022 by chelsea akalonu
This is now the third time Gina’s unreliable beauty supply has had me standing outside for over 15 minutes. Are you guys running a business or no ? Bc number one thing to running a business is BEING ON TIME. There are abt 7 of us that have been standing here since 9 am with not one staff member showing up or answering the phone. This completely inconvenienced all of us and set back whatever we had to do for the day. Gina how abt finding a reliable & trustworthy staff that will actually open the store when promised to ? To the people reading this , their website says 9 am but I advise don’t even waste your time coming until 10-10:30.
