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March 2024 by Priya Verma
Rosie is the best! She always takes care of me and explains the ins and outs in a way that I can understand. As someone who lacks financial literacy but also unintentionally tries to micromanage everything, Rosie's patience with me and the education she provides me is so appreciated!!
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February 2024 by Tygee Glynn
Never again I was naïve being overcharged for years when I found out other places don’t charge as much. One time I got back 4000 and she charged me 499. Next time I got back 8000 and she charge me 700 the next time I got back 3000 and she charged me 500. she was making up her own prices I felt that at the time she was moving so fast on her computer I really wasn’t paying attention.I caught on one day and I ask her why do you charge so much and she said the more you make the higher it goes up. Yes rose was getting me the whole time for years. I feel like she’s taking advantage of people especially old people and black people which make up 95% of her business. now I do my own taxes and I take home all my money….
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April 2023 by Margarite Mitchell
Very knowledgeable about my needs and efficient and professional work, I will definitely give them 5 stars ⭐️
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March 2023 by Cedric Smith
I was extremely pleased with the staff and location of the facility. Their experience and knowledge was extremely helpful. Thank you for being there when I needed a friendly and hosting environment.
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March 2023 by Olayinka Caxton-Martins
Excellent members of staff,Friendly and very supportive of their clients.Will recommend the place to friends.
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March 2023 by Alexsis A.
Very welcoming and professional services! I met a young lady who asked all of the appropriate questions upon my arrival of the office. She went down the list of all the necessary documents to file a tax return for last year. To my surprise, after approximately one hour the cost to file totaled $400. I was pleasantly surprised by this fee. Because of the 50% off for this month. However, the office could be a bit more professional and plush. Especially for the cost. It's giving slightly ghetto but excellent customer service.
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March 2023 by Jacquelin Montanez
I love Jackson Hewitt I've been going to them for about 25 or more years never had a problem got me my refund quickly nice people never any problems I would recommend them.
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February 2023 by Lorie
My experience was good. I worked wit Mrs. Rose and she is the best. I have been a customer for years and I will continue to be thank you for your service , Mount Vernon branch.
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February 2023 by Jackie Hernandez
I been w them for over 13 years and they are great
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February 2023 by sasswhosane
Prompt ontime service from Ms. ROSIE once again appreciated ?
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December 2022 by Desire Robinson
Rosie is the best , she's always accurate and knowledgeable
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June 2022 by Kelly Perez
Rosie is a beast ?? she is so intelligent and will work things out for the best outcome. Very insightful advice for next tax year, extremely knowledgeable & fast!! I’ve been coming to her for 6yrs now!! It’s worth the wait for Rosie!!! Best hands down
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April 2022 by Mellissia DeShields
I’m always satisfied when I file my taxes with Jackson Hewitt. They are always attentive they explain everything to me I have no issues.
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March 2022 by Michael Richards
Nice work place the people there were nice. And friendly and they love black people
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March 2022 by Ms Jody
I’ve been going to JH to do my taxes for years it’s not cheap! And I’m being Audited for last year taxes bc I was on unemployment I went back to JH for help I had to pay it and it not my fault! JH mess up my stuff and charge me more money on top of it ! I thought if they mess up your they have to refund the service fees! I have learn to do my own taxes from now on!
