-
February 2024 by joseph crescenzo
Went here instead of my regular petco solely because i was nearby and pressed for time. What a mistake. Made my usual purchase of 16 cans of wet dog food (2 sealed cases of 8). Was charged for 24. I walked out and walked right back in and the cashier said it to me before i even got to her. She apologized and started the refund. Said the refund amount out loud and i questioned it since i knew it was wrong. She aggressively confirmed it was accurate. She refunded me @ a SALE PRICE and marked my receipt as unhappy customer. i only received 50% of what i should have been refunded. I did not have the patience nor time to go back and forth as there was also a line of people and the phone non stop ringing. But i will NEVER return after being scammed.
-
January 2024 by brittany Candelario
The store itself is great, but these 2 stars are for the groomers who were not nice and just hesitating on grooming my golden doodle. Like if you’re not comfortable with big dogs just say that. And basically told me she would do a choppy job because he was kind of matted. (Only in leash area) and I needed his anal glands expressed as okay from vet, he’s recovering from a mild infection and she didn’t even want to look at it. LOL great service. I left. Definitely did not feel comfortable leaving my dog.
-
January 2024 by Nona B Famous
The Worst Petco in Westchester County. Go to another store, these assocociates are imbecils!
-
January 2024 by Tom Gresis
Always excellent service and very helpful
-
January 2024 by Seung Taek James Lee
Renovating. Thank you vetco
-
January 2024 by Paola Martinez
Pet services at good prices. Additionally, I found the veterinary service excellent. Recommended.
-
January 2024 by Pete
Cashier was extremely unprofessional and rude
-
January 2024 by Luis Pena
Very nice and organized store and plenty of options to buy from. The aquatic area just recently was remodeled, and it’s looking really nice! (Picture from a couple of months ago). Good store to visit.
-
December 2023 by Jillian Scarlett
Nice, helpful staff
-
December 2023 by Alōe MUA
Staff is always friendly and knowledgeable!
-
November 2023 by Richard Heller
I'm actually surprised at how friendly everyone is here. It's a big store, but they really do love animals. We take our dog there for grooming, and they also always have a great selection of foods. Foods. They've been at a construction for a while cuz they're adding a vet.
-
November 2023 by Mich Mejia
We just went to get some supplies for our pets, and we were lucky to have been helped by Sowande. He was the nicest employee we’ve ever encounter in a pet store. He was very knowledgeable, friendly and helpful.
-
November 2023 by Estephany Capellan
I went today as a customer and the customer behind me was told by TONIANN to wait for her at the register after I was already waiting for her to come back and ring me up. She walked away to help the customer at the register. I told the customer hell no im not going to be skipped because you were told by the employee to go ahead and skip me. I had one item to purchase and I left it. Its such a disappointment going to this location knowing that theres so much potential to provide better customer service. If I can give 0 stars I would.
-
November 2023 by ELP ELP
Customer service clerk was extremely friendly and knowledgeable. I think her name was Charlie. Very nice girl. Very friendly and an asset to the company...
-
November 2023 by Cindy G.
los odio emyli m es una mujer incapasitada para hacer ese trabajo trato muy mal mi perrita al igual ami le hizo maldad cortando sus orejitas de una manera horrorosa y la dejo traumada esta temblando y hace 4 horas que la lleve aún está temblando
