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March 2025 by Michelle Vixen
This store needs to be fine for not doing daily cleaning of their side of the property.. Whoever the landlord or owners of this property are — DWP should fine them. Ridiclous how we have people who want to be council men or women for this area but can't even do normal advocacy to have these businesses keep their property upkept and not dirty!!
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February 2025 by Brando Kash
CHEVON from the print pit...is definitely an asset for your location. Very ...helpful...courteous...knowledgeable and respectful. Manger CAL..Great service from both you guys
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February 2025 by Dom Laperuta
Excellent Service
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February 2025 by Amanda Johnson
I come here for all my self-service printing needs. Everything is easy to use. Staff will help if needed. Quality is clear and concise. Lines can sometimes get long so go early.
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February 2025 by ALBA IRIS BAEZ
Alex was very helpful
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January 2025 by Tony Sal
Not crowded, easy Amazon returns
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January 2025 by Bridget B
Associates were helpful in locating a box I needed for shipment. The cashier was courteous and friendly at checkout.
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January 2025 by Baby Keem
Wonderful experience. Associates were helpful and was able to checkout quickly and efficiently. Thanks to the staff
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January 2025 by Gerry P
Staff was pleasant and helpful. They noticed when I needed help and volunteered to assist me. I didn't have to wait for an associate to ask and at the same time they weren't overbearing in their attempt to help like in some stores where you can't get the workers to stop hounding you.
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October 2024 by Jean Carlson
The employees went out of their way to help me ! They also helped each other as needed. Very polite!
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September 2024 by Valerie McLoud
Staples employees are quick to help you locate what you need. There register was close to the door. Therefore your in and out quickly.
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September 2024 by Marcia Brown
I was just at this location today. I DO NOT RECOMMEND! I will say however, the person who helped me on the floor was amazing. I wish I remembered his name. He was super patient and he tried to make sure I got the best deal possible. I went in to buy a printer. I initially decided to purchase a HP printer they had on sale for $69.99. Turns out they didn't have it in stock. The next HP printer was $79.99 and it turns out it didn't have good reviews when I looked it up. I finally went with a $99.99 Brother Printer. The floor person told me to download the app so I could get 30% in points. It wouldn't take anything off the price in house, but it would help me in the long run. I also was purchasing the $30 3 year warranty and the the four pack of ink for about $38. This printer doesn't use the traditional color and black cartridges. The color ink is like 3 different colors. Fine. Final price, over $180. While I was walking to the front he told me Staples over 20 percent off for teachers. I created a new account but I was having difficulty finding the 20% off coupon that they said should be under coupons on my newly activated account. All I would have to do is show my work ID with the coupon to the cashier. After 20 mins with no luck, I asked the cashier if she could call the manger to honor the 20% with my ID alone. She told the manager something along the lines of, "She said she's not buying it without the discount." Obviously that's not what I said but I thought to myself maybe she knows that's what she has to say to him to get a response." He immediately responded, because she's talking into a piece clipped to her chest in her ear, and according to her he said I need to have the coupon. For me, I thought that was ridiculous. Though I thought it was ridiculous I wasn't necessarily upset by that response. Maybe it helps get people to download the app or something. I felt like I was being dismissed and not like a valued customer or someone getting ready to drop almost $200 in your establishment. In the end, You lost $180 over a technicality. At the very least, I thought he should have come and seen if he could have helped me find the coupon. So of course, I left the things and purchased them on Amazon, for about 20% less. CRAZY! In total I paid about $150. Printer, warranty, and ink. And they've lost me as a customer. They need to hire better people who care about the store's revenue. That's why it was a ghost town in there!
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September 2024 by Briana Curry
Came in from out of town and the printing crew went above and beyond to ensure I had my dad’s memorial service programs completed with a super quick turnaround. They were communicative by calling me with updates and ensured everything was handled professionally for us. 10/10
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September 2024 by Carol Cunningham
I had a wonderful young man named Vin at Mount Vernon Staples that helped me with getting programs done at the last minute for my nephews funeral. I was beside myself with emotions and couldn’t think straight but Vin calmed me and showed such genuine care and compassion in helping me to get the job completed. I want to commend him for providing customer care that went above and beyond. He was efficient, courteous and caring and because of him I will definitely use this Staples location again
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September 2024 by Jenn Grant
I made a quick trip to Staples and was having some difficulty locating the item I needed. The manager, Cal, walked us to the product location and upon realizing there was no more of the particular paper we needed on the shelves went to the stockroom and retrieved it. Overall, it turned out to be a very pleasant experience.
