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September 2023 by novena simmons
Everything was good no complaints I moved using their truck in one day thank you smooth sailing..
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January 2023 by Joey Delgadillo
Very knowledgeable friendly and accodating.
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December 2022 by Kimberle K
Lockbox didn't work wasted my whole morning on a freezing Sunday had to leave with uhaul charging me STILL for a truck I didn't have cuz I got the code so I had the truck in the account but cuz the box wouldn't open I DIDNT ACTUALLY HAVE THE TRUCK and I needed a truck so I had to find extra money to rent another truck in RIVERDALE!!! only one open with real people to tell them the whole situation and I wouldn't get my money back for the 1st truck for up to 7 days. Horrible experience with something that was meant to be user friendly and cut your time in half. They need new lock boxes that work.
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July 2022 by Dishane Wells
Do not use this location unless you like to sit in the truck and have to turn the engine 50 million times for it to start!! Customer service was horrible we asked for a new truck and we were told we wouldn’t be able to get a new one so we’d have to jiggle the key and play with it for the engine to start.. DO NOT WASTE YOUR TIME & MONEY unless you have a degree in wiggling keys for a engine to start .
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May 2021 by William Sheftall
In and out service, but it was also the first of the month
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March 2021 by Tiffany
The guy was really unprofessional and didn't want to help me resolve my problem with the truck.
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December 2020 by Tiffany Rosado
GARBAGE CUSTOMER SERVICE!!! Disrespectful won’t let you finish your sentence and talk down to you. I’m disgusted.
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December 2020 by Dana K.
Awful experience. DO NOT RENT A TRUCK FROM THIS COMPANY, ESPECIALLY AT THIS LOCATION. I went to pick up and the location was closed for the day. I had to scramble to find another location and they didn't have the size truck I needed and I could only rent and return to the same location, not one way. They completely screwed up my moving day and I ended up paying more than double what was presented to me when I made the reservation. The staff at this location is SUPER RUDE and kept hanging up the phone on me. When I tried calling corporate to sort things out they sent me around in circles with no resolution. Save yourself time and endless frustration and rent from Budget or hire from a real moving company
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November 2020 by Matthew Zich
1 star is far to high a rating. This is a shockingly poor business. Made a reservation for a U-haul weeks ago. When I arrived not a single U-haul was even on the lot. Instaed of trying to find me an alternative he was pleased to tell me that I got my deposit back. The customer service is despicable. U-haul should really be ashamed that this company is an independent dealer of it's products. I will be writing the same to the U-haul corporate offices. STAY AWAY FROM THIS BUSINESS
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November 2020 by Ron P
Great prices and great customer service.Operated the van for the moving job,which was equipped with a back up camera andFits through the side streets with ease
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September 2020 by Tiffany Wilson
The guy was really unprofessional and didn't want to help me resolve my problem with the truck.
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June 2020 by Monica Johnson
The Worst UHaul on ? Do not deal with this guy. He's more concerned with his Hobby/Security and Alarm Store to even help any Uhaul customer in need. Don't waste your time or money! You will only be acknowledged if you mention your going to complain to corporate or write a negative review other than that, your on your own.
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April 2020 by Vijay John
Rudest customer service I have ever had in my life.
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April 2020 by Omadevi John
Very rude! Avoid at all costs
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March 2020 by Millenergized
I come here when I need to transport heavy furniture. Trucks have always been available.
