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March 2024 by Petagaye Lewis
Negative 0......my letter has been open.....someone open my mail. The first time they lied about not having my package....the 2 dayd later turned up with a big shoes Print on my envelope with my son birth certificate in it. Worst place ever!!!!!!!
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March 2024 by Trishana Simon
TERRIBLE customer service
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March 2024 by Brenda Ramos
Extremely dissatisfied, Caldwell was extremely rude and not helpful! There were no passport renewal forms out in the main lobby, so I asked him to get one for me and he refused to do so. He kept trying to force me to take whatever was out there even tho it was not the form I needed. I brought my son out in the rain, wasted my gas and time just to have this worker treat me and my family like we don’t deserve respect.
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February 2024 by Tyisha Drakeford
This is the worst staff I seen. They are slow. They don't care that they are slow. they all look miserable. Not a single smile. They leave 1 person at the window most tine because the second one is goofing off. You are better off using UPS or FedEx. it's a tad more pricey but it's worth it. they have better tracking and they can call the trucks incase of anything. hell they are willing to call the trucks. it can be 10 am and the staff will say outlooks they wish it was 5.that s the only time they move fast...15 minutes until closing.ps there is no a.c. in the lobby.The only reason I am giving 1 star... is because MONIQUE AND THERESA were somewhat helpful in me actually getting my packageUpdate: 2.6.24: nothing has changed here and Caldwell is the rudest person I've ever met her. I was the last to his window because they were about to close and. He said okay let's make this quick because I gotta go. Oh not you sending to Canada now. I have to do more work. NOT PROFESSIONAL AT ALL
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January 2024 by Luxury Imports USA LLC
It supposed to be open at 8;30 am but nobody is hereIt’s people on the line and nobody can help us.Improve your service at the client! The only person who always is here is rude!
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January 2024 by Zeniiri
Workers are VERY rude
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January 2024 by Ahmed Cuffee
Lost my mail and gave me attitude about it I never received the staff are very disrespectful to the customers
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January 2024 by Christina
Rectangular shape post office with multiple exits. Long line /wait.
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January 2024 by james jones
5 windows with only one person to take care of 5 plus customers.....no one wants to work?
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December 2023 by Darasimi Akinwande
Not all, but a bunch of the people that work here have terrible attitudes. Everyone has their bad day but your at work. A family member of mine made an appointment to renew a passport and when we came, the person that tended to us got very visibly annoyed because of mistakes in the application. Instead of doing buga they can simply just tell us what we did wrong and work with us to apply a proper one next time.
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October 2023 by Carmine Difilippo
If you live in Mt.Vernon & you have a package out for delivery on Saturday it won't be coming even though it says out for delivery. They should just say their closed and stop waisting everyone's time.
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October 2023 by Liz Cruz
The fuss is that the staff in most of the staff @ the post office doesn’t have manners and doesn’t make an effort to change their rating.
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August 2023 by Fernando Vaz
How is it that this Post Office is 5 minutes away from Business where I have packages delivered always have my packages out for delivery since 6am but sometimes dont deliver till 4 or 5 or 6 (after hours). Especially for a Post Office with less that an acre of service area. It is ridiculous.
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August 2023 by Folks A.
I like the post office. I don't know why the so much backlash. Except it open at 830, but the front doesn't start till 9am.
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August 2023 by Amy Castillo
so rude. the person had headphones in and got rude when we couldnt hear me through the glass. then he spoke to me as if he was rushing me out... there was no line. other comments are right, it's as if he hates his job. i try to be understandable when workers have an attitude but this man is just plain rude.
