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February 2024 by Jorge Alameda
Employees are friendly. My packages arrive faster when dropped off here than at my local post office in Coop City.
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January 2024 by Ahmed Cuffee
Lost my mail and gave me attitude about it I never received the staff are very disrespectful to the customers
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August 2023 by G. T.
Non existent customer service. If you ask any questions, the clerk gets easily agitated and cuts you off if you don't immediately accept whatever he shares. Zero willingness to help a customer.
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June 2023 by sal s
Rude workers. Terrible customer service.
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August 2022 by Trish L.
Mt Vernon postal workers are great if all you need are stamps. Horrible customer service with rude and arrogant staff and supervisors who do not follow the rules of the US Postal Service. Missing mail with zero accountability and behave like they have no training at all. It's such a disgrace and disservice to this town. We need to start speaking up and STOP Postal workers from playing God with our mail! ACCOUNTABILITY NOW!!!!!!!!!!!!!
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July 2022 by R. M.
I never had a problem with this location. When I visit I am in and out. Georgia always says hello and she is courteous. She helps me with any questions or concerns I have. ?
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June 2022 by nathaniel davis (Uncle smokey)
Never had any problems here. Short staff but..its a Post office..
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June 2022 by nathaniel davis
Never had any problems here. Short staff but..its a Post office..
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April 2022 by Camby Johnson
Missing mail 3 times I. Order from EBay .com. Never got orders from post office
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July 2021 by Angela Bee
The worse, zero customer service, dirty and dusty office, no self service kiosk, most envelopes are behind the counter therefore you need to wait online to grab an envelope then wait online again to mail it.
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December 2020 by Angel Amara P.
When I went to this post office, they were super nice. I decided to go here as opposed to my local post office because of the location and the hours. I had to send a package right before I started traveling and this allowed me to do it. In the city, the clerks are normally terrible with their customer service but at this location, they were so helpful and I ended up being able to mail all of the items I had to mail !
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October 2020 by Arun Prashad
Been going here for a while with no issues.
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August 2020 by MARK GOULBOURNE
Not open at 9.15 am again
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June 2020 by Roxi Evans
I never have a problem when I go to this post office. Big parking lot for me to park..They move pretty fast. The only thing I don't like is it's very messy inside. No one cleans the paper off the floor or tables, and it's dusty.
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June 2020 by Tharry Salley
I have been here multiple times to mail my work related items, and the workers usually seem pretty nice to customers, and very helpful. Not sure who upset them today, but i go to mail a few packages, and the lady behind the glass says, HOW MANY PACKAGES YOU GOT? I KEEP TELLING YALL YOU CANNOT MAIL OVER 10 PACKAGES!...Although i only have 3 at the moment. At this time i am completely confused why the hostility... The prior week, the same post office, and the same lady allowed me to ship well over 20 packages at once, without warning me that it was not allowed or that i could only send 10. Before leaving, i ask the lady when did they start only allowing 10 packages, and she replies, IT HAS ALWAYS BEEN THAT WAY! IF WE ONLY HAVE 1 PERSON AT THE WINDOW WE CANT DO MORE THAN 10... But i look around and i see 2 other workers in widows... so why the hostility? And not to mention, the day she sent the over 20 packages for me, she was the only person working at that time... Not sure why i caught so much flack today, but the lines are usually long, and customer service shady. Avoid this post office if you can. Even if you have to drive a few extra minutes.