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March 2024 by Sara Rahimi
They refused to sell me postage because I had “too many envelopes to ship”
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February 2024 by Ian Gong
I have read every review about this USPS location from the past 5 years. The one-star reviews fell under 5 categories and there's an easy explanation or remedy for each:1) Folks in line got turned off by how some patrons were scolded for bringing random items inside the post office (a scooter, bike, dog). Remedy: Mind your own business and be less sensitive. The idiots who brought those things inside never left a review and followed the instructions to leave them outside.2) Long wait. Reality: Lines at every USPS are long. If you really are strapped for time, then pre-stamp your mailing and drop them off at self-service locations, where you can scan them in yourself and get a receipt.3) Delivery issues. Reality: There are THREE post offices in Mt Vernon. Your local mail carrier's performance has nothing to do with any particular post office. If you really are having issues, figure out who your mail carrier is and go from there.4) Can't reach this location by phone. Reality: Yes, this is true. Remedy: Don't call.5) This location opens late or closes early. Remedy: Come during the middle of the day. One reviewer said he could only visit this post office after work. That's just silly; you can visit another one close to work during your lunch break.With regards to the level of service and attitude of the USPS employees at this location, I don't find them either unpleasant or out of the ordinary. It was amusing to watch a patron get roasted when he demanded that his stack of 100+ envelopes be stamped individually by an employee. The atmosphere is that of a mom-and-pop shop with the occasional good natured jab. The Postal Service simply requires its employees to be honest and reliable. Everything that I have brought to this USPS location for the past 60 days have been handled with precision and RELIABLY delivered to the next distribution center the same day.
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February 2024 by diogenes gonzalez
I visit this place frequently just because I live very close, but it's a nightmare mainly with one of them. What horrible service. Work as if you want no one to walk through the door.
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December 2023 by Washe Tayedzwa
They are so rude and evil.I rather drive to Bronxville Postal office where there is humanity other than being treated like animals at Fleetwood postal office.Those women are so ? hearted.
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November 2023 by Washe. T-kays
They are so rude and evil.I rather drive to Bronxville Postal office where there is humanity other than being treated like animals at Fleetwood postal office.Those women are so ? hearted.
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August 2023 by Luiggi T.
By far the worse place ever. Never on time, the site opens whenever their employees want to open--nasty attitude and unprofessional. The USPS can do better
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August 2023 by Alana Almeida
I don’t know what is going on with the people working at this location, but they need mental help. I was at the location for one second and they started YELLING full capacity at me just because I had a scooter. She even yelled in front of other costumers “until you move this thing out of here, this is the treatment you will get.” They couldn’t ask me to leave, they had to yell like I was holding a gun or something. I worry about this people. They are not ok
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July 2023 by Brynton A.
There is a woman working here who is so hostile, deranged, and ready to fight anyone that I have avoided mailing anything for months. The last time I went in she actively misconstrued my question and tone and then proceeded to berate me along with the other two people behind the counter. I'm not up for her madness, because I know that bish has a box cutter or two back there. There is no justification for why this lunatic still has a job -- least a federal one in the service sector.
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March 2023 by Marci Sanchez
Your best bet is to go to another location. The post office worker was literally yelling at a customer when the customer was waiting 15 minutes for a “I’ll be right with you” wild experience to witness a post office worker aggravated with a customer.
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February 2023 by Murad Alsharif
Rude people there , a lady who didn’t give a chance to explain what i need and she was very rude and screaming from behind the window, on top of that the lazy guy who is next to her was almost sleeping and laughing like a drunk man, extremely disrespectful
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September 2022 by P. Schulman
The worker at the counter at 10:30 am on 9/01/2022 was RUDE !When I informed her that I didn't have my reading glasses on - herresponse "I don't care if your have your glasses or not - you can see yes or no". She needs better Customer Service skills.
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August 2022 by Maya Banks
Visited this office because it is convenient didn't know they only had one person working who appeared to be over worked and rude. I waited in line behind a gentleman for over 20 minutes . He was turned away because of his bike . He was next and she asked if that bike which wasn't in the way of anyone his and denied him service after waiting so long. He left without argument. I was disgusted for him it wasn't right and could of been handled more professionally. She's just rude and should be removed from this office. I'm surprised she still has a job here because so many people complain about her. I hope the service improves.
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August 2022 by veronica bell
The experience I had there was nothing like the bad reviews I read . It was a very pleasant experience for me. The 2 ladies were quite professional and were willing to assist me any way possible. So I suggest you don’t go by the reviews all the time , because you can be missing out on some good customer service. Thanks for loving what you do.??
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August 2022 by E
The ladies here are so respectful. I live closer to the one on south first but I would rather drive here because the service is so much better and faster to me. They have better attitudes and way more patient with customers.
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August 2022 by jag
Upon entering at around 3:50pm I was informed by the fat lazy lady worker that she has something to do and will be closing at 4pm. The post office closes at 5pm how is this permitted??? Disgraceful.
