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November 2024 by Angelika Arroyo
Joe is absolutely amazing! He is very attentive and helpful! Such a great guy ☺️🙌🏼 Thank you so much for your impeccable service 💫
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October 2024 by BLIFF WERLD
This Snapbox storage is the greatest!! Nikki and Angel are the best, very professional, help me every time I come in with questions and needs, the facility is in doing great since they’ve come, highly recommended. Give them a raise !!!
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September 2024 by DJ Joey Rose
Totally Awesome
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September 2024 by Maiah Lenz
A great clean and climate controlled place to store your belongings. Customer service at the Mount Vernon location is top tier. Very helpful and informative.
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September 2024 by Juan Encarnacion
Is very good 👍 👌
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September 2024 by Lenore Simon
I won't go deep into details what I all experienced but these past 2 months the workers there are all helpful and go above and beyond to assist. I was able to hug the worker at end of leaving but this email reminder is a reminder I am to finish moving from one unit into another
L. Simon
Mount Vernon NY
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September 2024 by Winnetteujw Swabv
First time Meet PR at the storage unit in Mt Vernon and they're giving me a great discount
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September 2024 by Densen Curwen
This is my 4th storage company, and they're awesome!
Easy to work with, professional, and very honest.
The facility is mostly clean. Naturally, the air space needed will give room to small vermin.
I'm happy with my overall experience!
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September 2024 by Hopie Campbell
The place is clean ,that’s great ,the service was excellent, it’s my first time but I will recommend friends an families
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July 2024 by R C
The new staff is better than the old staff, pay attention to your bill every month prices tend to fluctuate for no reason
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June 2024 by Dean Bailey
The initial enrollment process was a breeze. Peter and Isiah were professional, friendly and on top of everything. What a great experience.
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June 2024 by Celois Wills
Everything is great. Just have an issue with the price. It keeps going up.
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May 2024 by Seema G
Gentlemen at the front desk was very courteous, informative and friendly.
Great service
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April 2024 by julee velez
I have been renting here over 6mths and although it's easily accessible and close to my residence its been a hassle ever since we signed up. Initially we had autopay set up and then every time I would look at my statement there would be a different charge on my card for a different amount (not what I agreed to). They also had my storage fee increased twice already before we made a year... I agree with the shortage of red carts being an issue to transport items to your storage. They should do what other storage companies do, lock them up and make the person request the key by leaving their license to ensure the carts would be returned. And lastly, it's a super inconvenience to have to physically go to the location every month to pay my bill. They say you can pay it online and then when you try to add your unit to your account you get a bunch of errors. I have received a late fee twice behind this and none of the reps in the store seem to know how to resolve this issue which is ridiculous. I don't like there is no direct phone # to corporate to resolve my issue instead I had to send an email. If your website doesn't allow me to set up my account properly I shouldn't be responsible for any late fees. Im super annoyed and will most likely be moving my stuff out of here
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April 2024 by Michael Rouzenrouch
Mt vernon location is nice and clean . However after 1 year of being there they jacked up my pricing by 41 percent !!! Not even like my rate was super low before . Willing to pay 3-4 percent more but 41 percent !!! ? Additionally the light in front of my unit was out for most of the year and you would think there would be an accommodation for that but they didn’t care much .
