“Not as professional as most corporate owned U-Haul locations. However, the gentleman did put me in a nice van. You will need your smartphone to complete the rental process which he didn't explain completely. I will use them again if I need to rent another van.”
“Greg is amazing. He is the reason why I am moving from cube smart to Safeguard. Cube smart a block away has nasty employees and we are leaving there because of that. Greg was so welcoming, hospitable and such a great individual. Safeguard is very lucky to have Greg as an employee. Mike has also been so hospitable and great to deal with”
“Fast and great service! I had a piano that needed to be brought up a narrow staircase and they handled it perfectly. They were very nice and friendly and were in and out in less than 30 minutes.”
“Chris, the manager at College Point location, is the best man to work with. He was quick with the rental process and always responded to messages/inquiries right away. I had no trouble renting a van for my business here and it was a great experience overall working w Chris.”
“I needed a van to transport all of my wedding decorations. It was such an easy task to just rent online, pick up the van and move it to where I needed it on top of all the wedding planning I needed to take care of. This was definitely one of the easiest tasks of my wedding planning process.”
“I had a fantastic experience with Ray & Roy.
They both made the process of picking up the cargo van I made a reservation for seamless and smooth.
I would highly recommend this business for any rentals”
“Picking up my rental truck was so quick and efficient at this location. I had originally booked a rental at a different location but their location system was down so when they sent me to this location I was expecting bad news again. Gloria took the terrible experience I was having and turned it around quickly. She greeted my husband and I with smiles and explained the process thoroughly. I didn’t get the gentlemen’s name who gave us the truck but he was also very kind & explained the process throughly as well which we appreciated since having a previous problem with U-Haul. I will definitely be returning to this Penske location.”
“Excellent customer service, the stuff at this location are always willing to help with any concerns that might arise during the rental. I will definitely recommend anyone to rent from this location. They have mostly new equipment, and the equipment is well kept.”
“I just secured a unit at the 2924 8th Avenue location and experienced exceptional customer service from Heather H. She was competent, patient and went above and beyond to satisfy my family and I. Answered all of our questions and helped the process go smoothly.”
“Only reason for why i given this company a five star cuz of a manager at gunhill rd & allerton ave that not only polite, know how to greet people, break down details but he's a one man army machine where if it's ever busy he still make you feel that ur time n business is much appreciated . So the company in general got some decent prices but that fifth star belongs to manager Ray. I recommend the company in general but of the manager at that site in the Bronx i advise you to experience the service first hand.”
“The space, the people, all were great. Even with the tricky location, I was in and out in 15 minutes and that includes the set up of the trailer. I couldn’t be happier with how it all worked out.”
“All 3 personnel who assisted me were very helpful and kind. Also i would like to add how professional & passionate Stephenie (lady at the counter) was, she takes her job very seriously, not everywhere you see such character. Overall it was a pleasure doing business with Uhaul.”
“Chris was great! When a different Budget location was blocked off when I was trying to return my truck and not open on Sundays I was stressed but thankfully Chris let me drop off my truck at his location and was very nice and quick!”
7AM - 7PM
937 Saw Mill River Rd, Yonkers
Truck Rentals
“Samanda & Rafael were amazing, very accommodating with our rental. Truck had a problem and we realized before we leave and they did everything they could to get us another one, even though everything was full”
“I continue to go out of my way to rent from this location. In a world where service is hard to come by, Etna does superb job making a normally difficult process very easy.”
“Fast, courteous, knowledgeable service from Edna who assisted us with getting a truck after u-haul on Virginia Ave in White Plains screwed up our rental. Thank you for your great customer service!”
7AM - 7PM
125 Beechwood Ave, New Rochelle
Truck Rentals
“The kindness and professionalism by the New Rochelle team is unmatched. A special shoutout to Mr. Pacheco, who went above and beyond for me to make a very stressful move for me less so (and for that I will never forget his genuine kindness .)
Additionally, after researching the U-Haul pricing model is way lower than local competitors. The mobile app is highly efficient and better performing than other companies with apps I’ve worked with. Whether booking a vehicle or unit : extending, editing, upgrading etc, (if you can read everything is pretty straightforward!) . Highly recommend to anyone considering a move or life transition . 10/10!”
7AM - 7PM
155 Saw Mill River Rd, Yonkers
Truck Rentals
“Great location to rent a UHaul, easy access for pick up and drop off. Great staff, also able to rent storage too , a lot of supplies to choose from close to Main Street, easy pathway to expressway and interstate line”
“Grate place and the cleaning staff is awesome... I have bin having my items in this storage for over 3 years and I would not change it just for the security feature...”
7AM - 7PM
383 Grand Concourse, Bronx
Truck Rentals
“Although the location employees were excellent. I definitely believe I was overcharged. I had an $19 van estimated 20 miles and only did close to 10 and brought it back full gas and was charged $75.00”
“Wonderful experience from picking up my vehicle to dropping it off. Great customer service friendly atmosphere . I would definitely be renting again from this location. Thanks again”
“Jasmine made sure my experience was excellent! She found the newest model with a back-up camera! I had tried to rent online, but I was not successful. Jasmine csme out to assist. I was then on my way in 5 minutes. The truck was easy to drive and return. I will only rent from Drive Up New Rochelle when I am in NY!”
“The service was very good. The young lady there helped me in my enrollment and she helped navigate me through the steps if I got stuck in the application process. It was very streamlined and I would definitely go again. Thanks for everything.”
“Can be pretty crowded early in the morning with small trucks loading and offloading from trailers. Staff works really fast and you can get in and out quickly at other times.”
10AM - 9:30PM
4 W Palisade Ave, Englewood
Truck Rentals
“This was the BEST and EASIEST Uhaul experience I've ever had (and I've moved at least 5 times in the last decade). The store owner/manager was super friendly and informative. He asked if we had any questions, but he did such a good job explaining and anticipating any potential issues that I didn't have any (and I ALWAYS have questions). This is my new go-to Uhaul location!”
“I had made a reservation for a truck and on the pick up day the truck wasn’t there despite that I called a day before, spoke to Justin who confirmed the truck was at their location.
I was upset and frustrated but Aslin from the service department went out of her way to find me a truck from a different location that fits my needs and was checking on the ETA to make sure the truck comes on a timely matter.She accommodates me well.
She’s a true worker, a real customer service.”
7AM - 7PM
2800 White Plains Rd, Bronx
Truck Rentals
“I had a great experience with U-Haul and they credit you $40 if you leave at least 1/4 of gas when you drop off the vehicle. They checked on me and the truck was clean. Fast service.”
“After multiple rentals here, I’ve had nothing but amazing experiences. They are helpful, and accommodating and the vans have been clean and comfortable. All of the employees and the store are top notch!”