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November 2023 by Suzanne Russo
Wonderful service this past Thanksgiving weekend in response to our emergency call that we were without heat. A technician responded immediately and arrived exhausted from a full day but still courteous and friendly. Our new part was installed this morning promptly and the technicians were extremely professional and polite.
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November 2023 by Stephanie Pages-Gallo
My husband and I relocated to Suffern in July of this year. We started using Blend Air Mechanical after we discovered a leak under our kitchen sink. Since that repair, we have used them to repair our toilets, replace the kitchen faucet and replace our hot water heater. We have been extremely pleased with their services with every, single job they have done. We have dealt with Mike and Dan and they really are amazing plumbers! They are professional, respectful and are exceptional in their field. We have also dealt Jason and Kristi, who have been an absolute pleasure to work with. I would highly recommend Blend Air Mechanical. You won't be disappointed.
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November 2023 by curse38
Amazing service. Needed a same-day plumber, and they delivered. Mike arrived within hours, took care of the issue and had everything in perfect working order. Amazing job. Definitely calling them again for service.
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May 2023 by Wendy C.
After years of using Blend Air, we had the most awful experience this past winter. We called bc we couldn't get the heat to blow into our bedroom which is in a newer extension in our home. There was heat in the original section of the house. A technician named Jimmy arrived and promptly told us we needed a new furnace despite that fact that the current furnace had been installed in 2019. We could not find our paperwork from the prior furnace installation and it was extremely cold (mid winter) so we felt we had no choice but to trust his assessment. $10k later, we wake up the next morning with no heat in our bedroom bc the fan, again, was not blowing. They sent back Jimmy who now told us we needed a new fan in the extension where our bedroom is located. This cost an extra $700. There is no doubt that that was the problem in the first place and the new $10k furnace was completely unnecessary. I believe the technician was completely incompetent. I'd never EVER recommend Blend Air to anyone if what hey are looking for is trustworthy and competent service.
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April 2023 by Dawn Warren
I can’t say enough good things about this company. Great service
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April 2023 by John R.
Blend Air is a professional company that has serviced my apartment and home since 1994. Friendly staff and ULTRA RELIABLE. The owner Glenn is true professional.
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September 2022 by HavPashence B
I had a new AC unit installed about 2 weeks ago. Choosing this company because of previous reviews was a let down. I was quoted a 3 week wait for install, which turned into a 6 week wait. I reached out to the office several times to get updates and never received a call back. I was given a small credit for the delay after contacting the gentleman that sold me the unit directly. On the day of installation the 2 man crew was asked to wear a mask (we could provide to them if they didn't have any) while walking around the house and they refused. As a homeowner paying for a service in MY home this is unacceptable. They responded it's to hot and we will be in the attic most of the time. They even went as far to say, "You go up there and see how hot it is". Completely disgusting and unprofessional. The gentleman left my house damaged and dirty. Hands prints on my walls , chipped paint, and damaged molding around my attic. This isn't the level of expertise I paid for. The crew lacked training and compassion. The company was made aware of this and hasn't offered a resolution to my damages. I now have to pay to have my damaged molding replaced and the area repainted. The gentleman that originally came to my house to sell the AC unit was polite, knowledgeable and professional. Unfortunately his peers don't share the same sentiment.Service: Install AC
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August 2022 by mike pilar
Our Mitsubishi system(3 outflow units), no cold air, They for a $292 visit indicated a leak.with next visit to be at $1,000 + to see where freon leak was. (not to fix it, that would be additional). At the proposed $1,000+ visit, it was determined that the situation required a more elaborate approach to see where the leak was at $1,900+ cost to find the freon leak. At that point my wife eventually wrote back to them as follows:"Thanks for sending this proposal.I must say this proposal is unbelievable given that the diagnosis turns out to be totally off.We were able to get in touch with company who originally installed the units. Turns out there is nothing wrong with the freon. What the units needed was a good and thorough cleaning.The Mitsubishi units have a large cylinder (blower wheels) in them that was clogged with 6 years worth of cat hair and dust. It took 2 men under 3 hours to take apart and totally clean and wash three units for $600!!!!!!The units are now working like new.So I must thank you for this ridiculous proposal. If not for it we might not have searched down the original installers.Wishing you a good day."Service: HVAC system repair
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January 2022 by Anthony Vitacco
I chose Blend Air because of all the positive reviews they have received. I signed the yearly contract and scheduled a heating system check up. My heating system was working just fine, nice and quiet. When the technicians came for the check up I was told I need almost $900.00 in parts. I put my trust in them and agreed to the repairs . Now my heating system is working as it was before the only difference is a distinct popping noise that can be heard throughout the house when the system comes on.When I contacted them I was told that I would need a boiler cleaning treatment which can cost several hundred dollars! That information was followed with the news that sometimes these treatments work and sometimes they don’t.I hope you have better luck with this company.
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January 2022 by Gerard Montuori
Using Blend-Air for many years for A/C and Heating systems(furnace,boiler,Etc). Always friendly, competent,responsive serviceServices: A/C system repair
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December 2021 by Anthony V.
I chose Blend Air because of all the positive reviews they have received. I signed the yearly contract and scheduled a yearly check up for my 10 year old heating system . My heating system was working just fine, nice and quiet. When the technicians came to my home for the check up and inspected my boiler I was told I need almost $900.00 in parts. I put my trust in them and agreed to the repairs . Now my heating system is working just as it was before with the only difference is a distinct popping noise that can be heard throughout the house when the system comes on.When I contacted them I was told that I would need a boiler cleaning treatment which can cost several hundred dollars! That information was followed with the news that sometimes these treatments work and sometimes they don't.Be very cautious with this company they are only interested in making as much money as possible!
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December 2021 by Jeffrey Stahl
The technician came on overtime as an emergency call. He was very thorough, polite and informative. He diagnosed the problem insanely fast and got our heat running for a fair price. I would highly recommend Blend Air to anyone in need of heating or air conditioning repair.Services: Heating system repair
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December 2021 by Deana Baer
I’ve used their services for a/c yearly service and new install, heat issues and most recently their plumbing services. Each situation has its own drama and every person that we have dealt with with has just been great!! They get the job done!! They don’t waste time, they know how to do their job and they’re HONEST!!!Services: A/C system repair
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August 2021 by Christian T.
Our A/C died and I called and got their 24 hour reception and waited 3 hours before having to call again only to have their person call me only to tell me that while they ARE 24 hour service - he "had to let his guy get some sleep"... but somehow he swears they are "24 hour service"!! Worst customer service EVER!!! In middle of a heat wave! Thanks for the great help - NOT!
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April 2021 by Cheryl S.
I have been a customer with Blendair for over 20 years. If I could give them a negative star rating, I would, based on my last experience with them. A new technician came to my house last Friday to check my air conditioning unit to make sure it was up to par for the new season. I do this every season with no complaints before. Blendair actually put in my new air conditioning and heating unit two years ago. When the technician showed up, he came late and was very intrusive as far as walking Around my house without asking permission to use things. He spent a good two hours doing absolutely nothing. However, when he came upstairs to tell me the cost of his service he said that I needed my condensers cleaned and the evaporator coil's cleaned. He could not do it that day because he spent so much time lingering around and not doing what he was supposed to have done. I needed to call the office on Monday to make an appointment to clean the coils. So, I called the office and the person that I spoke to had no idea what was going on and said they would call me back. They called me back and told me that my air conditioning unit was so damaged and I needed to have extensive work done that would cost me over $1000. I said to him why didn't the technician explain this to me. I've had my coils cleaned before and it wasn't this expensive, why is it so expensive now? The technician or the person who I was speaking to was extremely rude and defensive. I asked the person on the phone why would I need so much work if the unit is only two years old. I then asked him is there anyway that you could discount this because I'm on a budget he said I already discounted enough for you, with customers like you I don't need. So at that point I was very frustrated and told the person on the phone that I've been a great customer of theirs and have gotten everything done through them. Again, he told me He doesn't need customers like me. So I went through another company and the other company found paper stuck in my blower to my heater unit that could've caused a fire if I didn't call them. The reason why I called the other company was because of my distaste for the way the person on the phone spoke to me and I started to hear a noise coming from my heater unit.When the first technician From Blendair left I did not have anything on in my system because it was still so nice out so It did not require heat or air conditioning. Good thing I didn't have anything on because I would've had a fire that weekend. So long story short don't use Blendair!!! And a sidenote the guy that came to me from the other company told me all I needed was the condenser and evaporator him unit cleaned and it cost me $300 for him to repair all the damage that the other technician did last Friday. My question is why is a big company like Blendair not honest??? Runnnnnn from this company !!!!!
