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October 2023 by Lendell Simmons
Great company
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October 2023 by Tony Mamin
A low Budget "Budget" rental. Only one man/woman is working and they do it slowww.. the car is never what you ordered.
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September 2023 by Lior Cohen
Stay away!!!! They’ll take back the car and give it to someone else without closing the reservation. Criminals!!!
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June 2023 by DEBRA D
The Nanuet office was very quick & efficient........ Nice vehicle and they reimbursed me for the car wash because car had not been cleaned or filled gas tank when I picked it up - I was in a rush........
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February 2023 by Laura Tafuri
The man that runs the office on route 59 is the absolute best he does it all all by himself I sure hope he's getting paid good
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November 2022 by Daniel Steinfeld
Reserved a van the day prior. Went to pick it up and the guy laughed at me and said they didn’t have it. Go to the u haul down the street, they treated me like a humanUPDATE- over a month later and I still haven’t gotten my money back. I was charged a “no-show fee” for getting laughed at by an employee. Possibly the worst customer service I have ever received.Again, highly recommend the uhaul right down the street. It was cheaper and easier.
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November 2022 by Mika B
Unfortunately, this last minute rental (car) was soooooo dirty on the inside, it was truly distrubing. The initial issue which led me to have to rent a vehicle, left me running behind time, so I didnt have time to request a different vehicle or for someone to wipe down the disgusting seats of the white substance. The floors mats even looked as though they had not been thoroughly vaccumed. On the sides of the door (internally) there appears to be mud, which had not been wipped away.While placing the contract inside the car, I noticed the Budget ($400 or $450) Cleaning Fee notice. Im happy I took images of the inside before pulling away. I ALWAYS record the exterior of a rental before & upon return (always CYA).Anyhoo...hope ur rental vehicle from this location is much better than mine. Enjoy!
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November 2022 by Brenda Worster
They were the most insufficient place I have ever rented from. I had problems from the day I picked up a different auto then what I booked. Then they gave me the wrong information on where to leave the van. So I had to take another day to go to get the van and bring it back to another place.
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November 2022 by Patrick Sabol
Made reservation over a month in advance and they did not have my car. Basically told me there’s nothing no they can do and gave no timeline for when one would be available. Shouldn’t be able to be in business.
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November 2022 by Ronald Jasmin
I like to use budget. It s very convenient.
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November 2022 by Scott Auwarter
Horrible. Disorganized. Stay away.
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November 2022 by Chesky B
Bad service.
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November 2021 by Bobby Hawes
Marabella was absolutely sensational she went above and beyond to make my rental experience was magicalAnd I sincerely appreciate her!! Marabella is the reason I have made the decision to rent only with budget!!
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November 2021 by luzy jungreis
I rented a car from the Nanuet NY location and the guy who served me his name was Rudmarc Joseph was so nice and friendly i will definitely rent again from there
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November 2021 by Philip Clark
Returned a car 3weeks ago $10 charges keep appearing on my card....now $62....no one calls just keeping charging....branch claims no knowledge