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November 2023 by Suleman B
My trade in iPhone was stolen by one of their employees. I dropped it off in the pre labeled shipping box that Apple sent me and got a reciept from the staff member. I suspected something was wrong when after a week the tracking didn’t show movement from the store. I went back to the store and the same worker who had taken my drop off was very unhelpful telling me to just call customer service. CS promised me it would update in a few days, it didn’t. I called back then they said I had to file an online claim, which I did for the $1000 iPhone. A few days later FedEx DENIED the claim with no explanation why. I will NEVER go back to this store again. They have absolutely no control or safeguards for your package.
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November 2023 by Michael Cerrato
I too dropped an iPhone trade in at this location and it was “sent back to shipper” and was never returned to me. An employee stole the iPhone trade in knowing the boxes and that they are wiped of data. Never drop a package at this store.
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October 2023 by Example
They lost, or “lost” my trade-in iPhone. Horrible office with horrible staff.
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August 2023 by John G.
I am a regular customer at this store, and always have a good experience. I often have things printed, and packages shipped, and it's always efficient, friendly, and fast.
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July 2023 by Shashi
Very busy place ,Like their self serving counter ,
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July 2023 by Joe J.
I like this location because they have a big parking lot and they also have a self drop-off bin if you already have a prepaid label.
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April 2023 by Vic Ortiz
Went in on 3/5/2023.. Today is 3/15/2023...my package still hasn't arrived to its destination. Should of arrived 3/8/2023.where is it? No one knows.
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March 2023 by Jon Allan
Always the most unpleasant shipping experience. Will avoid in the future. They need to take a class trip across the street to UPS for some remedial instruction.
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March 2023 by A K
The General manager was very helpful.Location is professionally operated.
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February 2023 by Claudia Coetzer
Super friendly service. Well trained and engaged staff really enhance the customer experience. Emailed my print needs, a response within 20min, clarified my needs, quote provided, ready to collect next day. Henryetta and Tanecia, thank you. It is a pleasure using your service.
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January 2023 by Moneyclip Clark
Store is very clean and the employees are smart and fast. They are the best in ny and nj. Great prices and super fast shipping. Love it.
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October 2022 by John Gruden
Every FedEx office is terrible, but this place takes the cake.They had two separate lines when I walked in, I got on the wrong one so I changed that, then I was told that there was only one line even though there were two so about four people ended up ahead of me in line, then when it was my turn the mouth breather behind the counter decided that it would be a bright idea to let the person behind me cut me too because she was just "buying a couple of things"This Superstar also had no idea how to print something and laminate it. It took him a half an hour to print a file from Excel and laminated on a piece of 11x17 paper.Just don't go here you'll save yourself a lot of trouble
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September 2022 by Roger Santos
Henryetta who helped me is committed to great service and were very friendly. She has great personality that I wished all service oriented people were like her.
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July 2022 by Nash Williams
I’ll never ever use this location for anything. Never, ever, whichever is longer. I had 3 mannequin heads in a file box. I went to check it in and after scanning it said they do not accept these boxes. But she can pack it for me for $12+ or sell me a better box for $8. The mannequin heads sold for $19…They do not accept these due to the hand hold holes on the side. Like a head is going to roll out. She could have put a small piece of tape on it but the manager had to walk over and deny meAgain. I ship a load of stuff every week. I’ll pay more when needed for UPS. Never, ever…….
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July 2022 by Nash W.
I'll never ever use this location for anything. Never, ever, whichever is longer. I had 3 mannequin heads in a file box. I went to check it in and after scanning it said they do not accept these boxes. But she can pack it for me for $12+ or sell me a better box for $8. The mannequin heads sold for $19... They do not accept these due to the hand hold holes on the side. Like a head is going to roll out. She could have put a small piece of tape on it but the manager had to walk over and deny me Again. I ship a load of stuff every week. I'll pay more when needed for UPS. Never, ever.......
