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February 2024 by Sudhir Nadubettu
H&R Block is very reliable in filing the tax returns and maximizing the deductions.
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February 2024 by Jonathan Vazquez
Best experience
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January 2024 by Leanne McLoughlin
My agent was really good and explained everything to me in a way I was able to understand! Only thing I don't like is how much it cost to file my taxes..$495.00!!
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June 2023 by Emmaline Riley
Really disappointed in this service. She incorrectly filed my taxes, almost costing me thousands od dollars (and a huge amount of stress) and then refused to refund me for her services. Will never return to this inexperienced, unprofessional, and rude woman. How she calls herself and accounant is beyond me.
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May 2023 by Emm R
I did my taxes with them and regretted it. The tax preparer was not ready for the appointment set. Put the wrong addresses on my return and didn't even go over that with me. On top of that I told him to NOT PREPARE my 2022 federal return and he did it anyway, with the audacity of charging me for a service I said to not do. I had to find the address mistakes myself after not getting my refund check after 2 MONTHS. Do yourself a favor and go to the local library for free because I paid money to get no money and now I have to fix this out with the IRS.
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May 2023 by steven mendoza
Good experience when you go in person. Don't file online. The tax person never replied to me about my simple question. "When will you finish my taxes?. That was submitted on April 13.Thanks
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March 2023 by Brittany Danielle
To start, they do not have a receptionist. They have tax analysts playing receptionist. People are just sitting there not being helped until someone comes to the front. My appointment with Igal was at 3PM. The “receptionist of the day” said he is finishing up with another client. That’s fine, I understand. After 20 minutes of waiting, there was still nothing… not a follow up or reminder to let him know he has a client waiting. After 51 minutes of waiting, I had enough and said I have been waiting for almost an hour. That’s when they decided to remind him that he has a client. He told me to take a seat and wait some more as he wasn’t finished with his client. This place and the employees truly lack professionalism. For the owner who comments the same redundant comment to all reviewers, save it. After reading the terrible reviews, something truly needs to change instead of writing the same comment. Thanks.
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May 2022 by Sam Castellano
Horrible service I did my taxes there last year had no issues, I went this year and they tried to double charge me to file my taxes after I had already paid, I had to call a customer service number to have my situation fixed which thankfully it was but i ended up having to go to another location for help.Disgusting never again will I return to this location
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May 2022 by Brian Bandura
Do yourself a favor and find a different branch. Worst experience ever! I can not say into words how awful this branch is. Unbelievable.
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May 2022 by Michel Vidal
Ms. Karen Momoh is always pleasant, professional and ready to help
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April 2022 by Amanda Cymore
Karen was straight to the point and got my somewhat complicated tax returns completed and back to me in less than a day. Very pleased!
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April 2022 by Ann Cracovia
My connection with Effie Traitses over 25+ years.
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March 2022 by Christopher Raetz
I just did my taxes here. Mable Grant printed out my information, instead of getting the paper from the printer, she let it sit there. Another employee doing someone else’s taxes printed something and took the paper with my information on it and gave it to their customer. By the time Mable noticed, the customer was long gone with my information and there was “nothing they can do.” So a random stranger has my info now. I don’t know exactly where to go from here. I’m extremely uncomfortable and anxious about this situation. DO NOT DO YOUR TAXES HERE, DO NOT DO ANYTHING HERE. AND IF THE PERSON THAT GOT MY TAX PAPER IS READING THIS - PLEASE LEAVE ME A COMMENT AND MAYBE YOU CAN MAIL IT TO ME. I am so scared now my that identity might be compromised. I’ve used h & r block since 2017 and this is the last time i will ever use h &r block. I AM HORRIFIED. Unprofessional is not even a strong enough word to describe this situation.
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March 2022 by Rafael De La Cruz
Effie is wonderful! Friendly, efficient, and great to work with each year.
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November 2021 by Sandra Clark
Theresa is the less professional person ever. Each case is different. Each person is different. Want to go to someone who does not listen to you? Go to this place and ask for the max tax preparer Theresa. Thanks for the poor quality.
