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June 2023 by Shabana Paul
My father has been going to J&M Auto for at least 20+ years that I can remember, but possibly even longer. Jay & his team have serviced all 4 of our family members' cars, including a few Mazdas, Mercedes, Toyota and Subaru. Any time we mentioned anything even slightly off with our car, my father would always remark "I'll take it to Jay, he’ll know."I know that my father always considered Jay and his team very honest, knowledgeable, reliable and hardworking. Now that I've had to deal with Jay myself, I agree with my father and I couldn't imagine going anywhere else. This is a great shop, a great team, and a really, really wonderful owner. Thank you Jay, for all of your help, not just recently, but over all these years -- from the entire Paul family
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June 2023 by mauricio medina
I do not recommend this place, the cars come out worse than when they entered, they only care about charging many hours, they do not care how the car turns out, they are dishonest,
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June 2023 by Google user
My father has been going to J\\u0026M Auto for at least 20+ years that I can remember, but possibly even longer. Jay \\u0026 his team have serviced all 4 of our family members' cars, including a few Mazdas, Mercedes, Toyota and Subaru. Any time we mentioned anything even slightly off with our car, my father would always remark \\\"I'll take it to Jay, he’ll know.\\\" I know that my father always considered Jay and his team very honest, knowledgeable, reliable and hardworking. Now that I've had to deal with Jay myself, I agree with my father and I couldn't imagine going anywhere else. This is a great shop, a great team, and a really, really wonderful owner. Thank you Jay, for all of your help, not just recently, but over all these years -- from the entire Paul family
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February 2023 by Gerald S.
I bring all my cars here and have been a customer for three years now. J&Mdoes things right and has high integrity; I know all my repairs are done correctly. Staff has always been very accommodating and helpful. I would recommend this business.
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October 2022 by gina aiken
I wish I could give this place 0 stars. I went to get my vehicle inspectedand the guy that took my vehicle got inside drove It for a 1/2 a second and got out of the car to tell me he was not going to waste my time and that I had an exhaust problem. Now my car is a 2008 but I maintain it raglarly. I asked him exactly what was the problem with the exhaust and he said he didn't know he would have to put it up on the machine and he did not have time today. So then I asked them how he knew I had a problem with the exhaust and he said that he could see it. If he could see it why wouldn't he know what the problem is?Long story short I told him I would go elsewhere. I went to another place to get my car inspected same day and it passed inspection no problem. There is no exhaust problem there are no emissions issues. He was being lazy or Not knowledgeable about cars which is really scary being that he was one of the mechanics.I would never in this lifetime take my vehicle there for any sort of purpose or reason nor would I recommend!!Service: Vehicle Inspection
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September 2022 by Frenk
I often visit the guys at the auto repair shop, they are always happy to help with the repair of my old car.They advised me to change the engine oil, I probably would not have thought of it myself.
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July 2022 by Russ Dong
I've used dealers and outside automotive services but Jay has got to be the most honest owner i've ever met. He replaced an alternator and inspected the vehicle the first time I took it to him on the recommendation of a friend. The cost was expected for the amount of work needed to replace the alternator. I dropped off the vehicle recently to check on a motorized mini-van door which would not open expecting that it would some time to work on it. He looked at the van and found the door functioned fine despite my neighbor and my effort to open the door. He called me to tell me the door worked fine and there was no problem that he needed fix. The door just started working again. Jay has to be one of the most honest people I know. he could have charged me even for wasting his time but he just said to come and pick up the vehicle. Highly recommended.Services: Electrical repair
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July 2022 by joseph hedgepeth
I dropped off my car in the middle of the night and it was done in a day or two. Good service.
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June 2022 by Oronde Wright
I thought my engine on my 2006 vehicle was having issues as I'm preparing for a long trip. He drove it around to diagnosis They were honest informing me that the engine was good and that I just needed tire rotation. Fair mechanics, great work.
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June 2022 by Mike Drago
Let me tell you a story about J&M Auto and it's proprietor, Jagdish Patel. My family and I were returning home after a long, hot weekend of kids soccer in the Philly area when my 2016 Jeep started overheating on the New York Thruway in Nanuet. It was late Sunday afternoon on a 95-degree day and we were 200 miles from home. I found a way to get my wife and two boys a ride home, and I checked into a local hotel while I figured out what to do with my broken car. In the morning, I was waiting at the shop when it opened at 8. This was a classic emergency situation -- I'm stranded far from home -- where a shop could have totally put me over a barrel and diagnosed all sorts of problems, and I'm sure many would have. Not J&M. They got my car in immediately, and had expertly diagnosed the problem (a failed radiator cooling fan) within an hour. Jay, who is as friendly as can be, explained the situation and said his local parts folks did not have a replacement unit. However, another distributor in New Jersey did have an OEM replacement and have it in Nanuet by 10:30 or 11. Jay's mechanic had to literally tear the entire front of my car apart to replace the bad fan. Jay texted me photos. Then they had the repair done by 1:30 p.m. The price was totally reasonable and what I would expect, and Jay even took pains to show me how much he paid for the part. This is a business you can trust, in my experience. My only regret is that Jay's shop is not located in my town because, if it were, he would be working on all my cars, all the time. I felt so lucky to be stranded in that place and to have found his little shop. Thank you, Jay!Service: General repairs & maintenance
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May 2022 by Mike D.
Let me tell you a story about J&M Auto and it's proprietor, Jagdish Patel. My family and I were returning home after a long, hot weekend of kids soccer in the Philly area when my 2016 Jeep started overheating on the New York Thruway in Nanuet. It was late Sunday afternoon on a 95-degree day and we were 200 miles from home. I found a way to get my wife and two boys a ride home, and I checked into a local hotel while I figured out what to do with my broken car. In the morning, I was waiting at the shop when it opened at 8. This was a classic emergency situation -- I'm stranded far from home -- where a shop could have totally put me over a barrel and diagnosed all sorts of problems, and I'm sure many would have. Not J&M. They got my car in immediately, and had expertly diagnosed the problem (a failed radiator cooling fan) within an hour. Jay, who is as friendly as can be, explained the situation and said his local parts folks did not have a replacement unit. However, another distributor in New Jersey did have an OEM replacement and have it in Nanuet by 10:30 or 11. Jay's mechanic had to literally tear the entire front of my car apart to replace the bad fan. Jay texted me photos. Then they had the repair done by 1:30 p.m. The price was totally reasonable and what I would expect, and Jay even took pains to show me how much he paid for the part. This is a business you can trust, in my experience. My only regret is that Jay's shop is not located in my town because, if it were, he would be working on all my cars, all the time. I felt so lucky to be stranded in that place and to have found his little shop. Thank you, Jay!
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November 2021 by Mary G.
I started going to J&M about 4-5 yrs ago because AAA recommended them for my auto repair. I have been going ever since. I get EVERYTHING that has to be done to my car done well and in a timely manner. I recommend them to everyone. Super people to deal with.
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August 2021 by Bill Busch
Jay and his team are the best. Great work at great prices. Highly recommend.
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August 2021 by Alex Gonzalez
Good honest mechanic. Never let's me down. They figure out the problems and get repairs done fast.
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December 2020 by Harlan Sender
Friendly, clean, and efficient. Prompt and we'll done
