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November 2023 by Brandyee Pinkowski
I drove 40 minutes to this lush and I had the best experience. So kind, not pushy, and extremely knowledgeable. I work in retail management and I’m blown away by Danielle and this staff. I cannot recommend this store enough. Thank you ladies. ❤️
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October 2023 by Samantha Alice
didn’t get the young woman’s name who helped me & my boyfriend in store ( have her employee number ) but she was the SWEETEST person! haven’t been to this store in about probably 2 years but from the second we walked through the door she was kind & welcoming. (we had just left woodbury commons, soaked in wet sweatshirts probably looked like bums lol) she asked us how our night was, what our plans for the weekend were, where we were from.. she let us roam the store & try things, smell everything, without coming up 100 times asking us if we needed anything (which i like because i get overwhelmed quick) store was very organized, & clean, & i enjoyed my experience at this store so much! typically they give one sample of a product at checkout; we asked her to surprise us & she gave us two samples of the same product for us both to try. definitely will be the only lush store i shop at, thank you so much for a great experience, sweet conversations & for your kindness :)
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October 2023 by Lesley Martinez
Just visited for the first time ever at the shops of Nanuet. Danielle was the associate to assist and she was amazing. Explaining all the ingredients I was interested in for hair care . She was very knowledgeable and informative.
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October 2023 by Hendy Baum
I will never support a brand that has a sign on their door to boycott Israel. Used to be my favorite place to shop. Not anymore. Same applies to many many of my community.
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June 2023 by Jennifer Circelli
I have had nothing but good experiences at this store! In particular, the manager Danielle is kind and knowledgable. She is always so helpful whenever I go. 10/10 recommend!
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May 2023 by TPOT TPOT
Tudy is an absolute queen of a saint! Every time I come to the store, I look forward to talking to her about the new products as she always has great information and suggestions for trying new products. Overall, she’s just a really great person to talk to who has a positive attitude every time I see her and her bubbly attitude always makes me want to come to this location. Thank you!!!
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April 2023 by Erica Higgins
When we arrived, we were immediately met and greeted by Makate. She asked us how we were and if we were looking for anything in particular. Which we were just browsing, probably not even gonna buy anything. She was very welcoming and kind. She started off by showing us some of the newer products as well as some of her favorites and having a us smell them. Then she had us test some of the products. When I made a comment about how my hands are never soft, no matter how much I moisturize or exfoliate. She was so quick to show me a method that actually worked that she uses and loves. So she had me try it and it was crazy. My hands were so soft I was in shock I couldn’t stop feeling how soft they were. I also mentioned having problems with my feet and she had a product for that as well. She gave me a sample to try on my feet. My sister who came with me was having a really bad eczema flare up and she knew exactly what to do and she sat there with my sister and washed her arm and put product on it. She used two different products to see how each of them worked and to see which one worked better. She was extremely knowledgeable of the products and knew exactly what to do. She answered all of our questions and was so engaged. It made me feel so comfortable to be shopping there. I’ve been to lush a number of times and to a number of different locations and never once got that kind of personalized treatment. I felt like I was a VIP. I feel like she can sell anyone anything. She made the experience extremely personable and was awesome to talk to. She made such an incredible connection that it will most likely bring me back to that exact store even though it’s 50 minutes away from me and there are closer lush stores to me. She was so awesome we walked out of there with having bought over $200 worth of product. If she never interacted with us like she did we most likely wouldn’t have bought anything.
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April 2023 by Miss K R
I usually have nice experiences shopping at LUSH, and this place is no exception. The staff members are really helpful and kind; would definitely come back here when I have the chance.
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March 2023 by Erica H.
When we arrived, we were immediately met and greeted by Makate. She asked us how we were and if we were looking for anything in particular. Which we were just browsing, probably not even gonna buy anything. She was very welcoming and kind. She started off by showing us some of the newer products as well as some of her favorites and having a us smell them. Then she had us test some of the products. When I made a comment about how my hands are never soft, no matter how much I moisturize or exfoliate. She was so quick to show me a method that actually worked that she uses and loves. So she had me try it and it was crazy. My hands were so soft I was in shock I couldn't stop feeling how soft they were. I also mentioned having problems with my feet and she had a product for that as well. She gave me a sample to try on my feet. My sister who came with me was having a really bad eczema flare up and she knew exactly what to do and she sat there with my sister and washed her arm and put product on it. She used two different products to see how each of them worked and to see which one worked better. She was extremely knowledgeable of the products and knew exactly what to do. She answered all of our questions and was so engaged. It made me feel so comfortable to be shopping there. I've been to lush a number of times and to a number of different locations and never once got that kind of personalized treatment. I felt like I was a VIP. I feel like she can sell anyone anything. Makate made the experience extremely personable and it was so nice to talk with her. She made such an incredible connection that it will most likely bring me back to that exact store even though it's 50 minutes away from me and there are closer lush stores to me. She was so awesome we walked out of there with having bought over $200 worth of product. If she never interacted with us like she did we most likely wouldn't have bought anything.
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March 2023 by IGrace Barone
I have had such lovely experiences at this Lush! They are always incredibly helpful and knowledgeable about the products, and I always leave with a smile on my face. When I come in stressed and not wanting to talk, the staff are all so genuine in their desire to help me find exactly what I need that I leave having had a wonderful experience, and they are so respectful of their customers' boundaries and needs. I have had a wonderful experience every time I have visited, and beyond being a storefront, there is a genuine desire to help customers find what they need and share their love of the products.
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March 2023 by Burcu B
I honestly cannot begin to describe how my in store experience was. I was so kindly helped by (Mekate, I def spelled her name wrong and I’m so sorry) and she was SO amazing! She was thorough in explaining what everything was, how to use it, and was super patient answering my questions. I used lush way back in 2017, and stopped so I had to “learn” the products again— I guarantee I’ll be buying my body gel and skin tint from lush from now on. Just the experience overall was so wonderful. I felt welcomed, cared for, and not rushed! GO to this location if you want to have the full experience!
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January 2023 by Lauren C
I have been a customer for years at this store. The location is convenient and everyone is always helpful, communicative, and welcoming. Last night, my 6 year old needed a gift for a friend's birthday and Emma went above and beyond to give my daughter the best shopping experience. I cannot recommend the Nanuet location enough. Fantastic products and the best people!
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January 2023 by Lauren Cox
I have been a customer for years at this store. The location is convenient and everyone is always helpful, communicative, and welcoming. Last night, my 6 year old needed a gift for a friend's birthday and Emma went above and beyond to give my daughter the best shopping experience. I cannot recommend the Nanuet location enough. Fantastic products and the best people!
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November 2022 by Cassandra Porter
I wish I could give this store 11 stars! Like the spinal tap adage, it goes to 11 - the staff in this store all go to 11. Emma is amazing!! She loves the brand, knows every bit of it and has excellent selling skills. We spent more last night than ever before and did not regret a single cent. And shame on me for not learning the names of her two colleagues - one with glasses who clearly has a future as a Chief People Officer based on her ability to manage an overly excited 2E kid-customer (and managed to sell me on an incredible party on 11/20/22); and the other with long, ebony locks who was as lovely and patient as her colleagues & supported them while they were helping my son and I. (For example, she could have chatted with her colleague, but instead she refreshed the store, helped her two team members and then answered my questions.) It's refreshing to see such a great team, happy on a Saturday night and right before closing, kill it (ie two long time customers who have visited Lush in several states, leave with new items). Kudos Lush - whatever you are doing to find amazing staff and keeping them happy - keep doing it!
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November 2022 by Cog nomen
Great staff, convenient location, and good selection. Products are stellar, as usual with LUSH! Location particularly nice for accessibility
