Mercedes-Benz of Nanuet is committed to providing personalized and exceptional customer service. The dealership operates under the motto, “It’s Not Business—It’s Personal,” emphasizing the importance of understanding each customer’s unique driving needs and making the experience comfortable and friendly. Customers consistently praise the helpfulness, patience, and kindness of the staff, highlighting their willingness to answer questions, explain features clearly, and ensure smooth transactions. Many reviews mention specific staff members who go above and beyond, including helping customers find great deals and assisting with learning about new vehicle features, especially for electric cars. The environment at the dealership is described as respectful, considerate, and welcoming, with a focus on making customers feel valued and informed. The dealership’s convenient location serves clients from Rockland, Orange, and Bergen counties. Overall, customers find working with the team at Mercedes-Benz of Nanuet to be easy and enjoyable, with many returning for future purchases. The dealership’s dedication to personalized service and attention to detail helps create a positive car buying experience for every guest.
Its been a few days but wanted to leave a 5 star review for this dealership, and my sales rep, Austin, specifically! From start to finish Austin was very personable and professional in helping me get into my new C Class! Would highly recommend this location to any prospective buyer.
October 2025
I have been working with Juan for 10 years , on my 4th vehicle . I go to Juan for my vehicles as he is extremely knowledgeable and extremely great to work with . He tailors things to your needs . I highly recommend Juan!
October 2025
Highly recommended. So easy to do business with. John’s communication and attention to detail was perfection from start to finish.
