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February 2024 by Christine Engelhardt
This location has stolen from their customers by selling gift cards that ended up being either compromised or invalid and then didn't refund me the money. I will never shop at this store again. They lost a customer who spends thousands a year. The corporate office should be ashamed of themselves. Then they had the audacity to say I have to get the money from the store the gift card was for???? Awful customer service.
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February 2024 by zafrin Zakir
The worst customer service ever at the pharmacy department. It literally felt like being treated like a dog.
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February 2024 by Rick Choinski
I purchased an Amazon gift card from my local CVS in Nesconset, NY. Upon trying to redeem the gift card, we discovered it was fraudulent and the claim code was removed so I could not redeem it for its $50 value. I returned to the store but they said that they could not help me and I would need to contact CVS's Customer Service group. I opened an investigation and after ~3 weeks, they responded to me taking no responsibility even though the gift card was purchased in their store. They basically told me it was my problem and that I should try contacting Amazon to see if they will credit it me. The Custome Service representative was smug and totally not helpful. I strongly recommend NOT shopping at CVS because they do not stand by their sales.
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February 2024 by L C
0 STARS>>>BUYER BEWARE: please do not buy giftcards from this CVS at 232, Smithtown Blvd in Nesconset, NY. Scammers are harvesting giftcards codes/claim numbers and then resealing card back to their original sleeve. I bought two Amazon gift cards for my kids for $100 each & could not use them because once we opened the cards the middle digits were all rubbed off. Obviously the ahole who stole the numbers redeemed the card and I end up getting totally screwed! Trying to work with both CVS hotline (800-SHOP-CVS) and Amazon will be utterly useless and aggravating as they will say the same stupid crap “we could see from our end that the cards were redeemed”, it’s like okay but it wasn’t by me: the person who actually paid for the giftcards. So please heed this advice and DO NOT BUY giftcards from this location!! Trying to help you save your money and unneeded stress from this terrible experience!
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February 2024 by Steven Shadii
It's 10:17pm and it's closed..but online says 11pm..this b.s..
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July 2023 by Leeann Knudsen
Christian was SO super helpful today and very sweet! He made my day much easier!
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June 2023 by Leeann Sieczkowski
Christian was SO super helpful today and very sweet! He made my day much easier!
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June 2023 by Clarissa Sime
On May 31, 2023 I visited the store in Nesconset and I witnessed an employee by the name of Christian scream at a customer follow her out the store while calling her a “****** It was a really frightening situation since I was there with my elderly mother. Another unknown employee refused to ring up my merchandise because she stated the store was closed . I have a receipt to prove that I was there and attempting to check out 15 minutes prior to closing. We were being rushed out of the store. When I expressed my concerns to the store manager one of the employees asked me to leave the store while I can see the manager watching from behind the store. The manager attempted to hide in the back of the store and did absolutely nothing to address the situation. I am truly appalled at the way everyone was treated. The store manager did nothing to protect the customers. This is the worst customer service I have experienced. I’m very disappointed at the disrespect everyone experienced last night.
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May 2023 by michael arnoth
I recently had them accidentally put aspirin in my gabapentin bottle. They even showed me a photo of my pills when filled just so everyone knows tbey take a photo
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May 2023 by Jeremy Clyde
Automated phone service is an incredibly frustrating process and never allows you to speak with a live person. NOT AT ALL HELPFUL!! Why can we not speak with a pharmacist when we need to???
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January 2023 by Thomas Loos
The staff at CVS (Particularly in the Pharmacy!) is so splendid! However, the bathrooms here are absolutely putrid. I don’t want the people that are touching my medications using a restroom that looks like a class IV biohazard. For a place that promotes health and well-being, it’s a shame they cannot ensure their own cleanliness! You literally sell cleaning supplies. Use them.
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November 2022 by Jacqueline Siino
Recently, the pharmacist put the wrong medication in my bottle. I have been so dizzy that I couldn’t drive or work for weeks until I realized they were the wrong pills. This is NOT ok.
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September 2022 by Syed Atif Ali
Vinny and the entire pharmacy staff go above and beyond for our needs. Thank you for keeping hin well during these struggling times.I would personally like to thank Vinny publicly because he helped secure my son's supplement that he needed during a nationwide shortage.
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August 2022 by Thomas McClafferty
I was getting text messages to come pick up my prescriptions from CVS in Nesconset, so I get out of bed and their pharmacy is closed for lunch, must be nice to care so much for your customers that you can take a leisurely lunch while sick people need there medications. My insurance makes me go to CVS but I will find another one further away that doesn’t close for lunch. I wish my insurance would let me go to another pharmacy, I would do that in a heartbeat. And to the people who work there, do you leave you empathy in your cars when you arrive to work? Lunch is more important than someone who is sick, what’s wrong with you people?
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May 2022 by Stephanie Battaglia
Donna was a delight! I didn't know taking passport photos could be so fun!