-
October 2023 by stephanie tocci
John at public storage on southern blvd in Nesconset is so great. He made the whole process of opening a storage unit easy and quick, talked to me about what I may or may not need and just was overall a friendly and caring guy. Definitely a pleasure to work with him !
-
August 2023 by Ronnie S
Great service renting storage unitAnthony explained everything .Excellent Customer Experience
-
August 2023 by Sir Funchalot
A fantastic location with extremely hard working and helpful staff members. Angela and John have gone above and beyond for us throughout our time as customers, as has Matt the district manager. Cannot more highly recommend!
-
July 2023 by Kevin H.
Public Storage in Nesconset, NY, has informed me it is going to raise my rent 33%, from $450 to $600/month. This comes on top of a 20% increase last year, from $383 to $450. I initially rented this unit in December 2019 for $292/month. Bottom line: My rent has doubled in less than 4 years for no discernible reason other than greed. It's not as if there has been any improvement to the facility or service. This is simply an unconscionable and usurious money grab. I doubt it's even legal. If so, what's to stop them from doubling the rent next year?FWIW I have been a customer of this Public Storage location since 2003, transferring to a larger unit in 2019. If this is how Public Storage treats a longtime customer, there's no telling what they do to rip off newcomers.I have reached out to the NYS Attorney General and my local House Representative, and submitted a negative review to the Better Business Bureau, which notes that Public Storage is not accredited. If anyone has any advice for further action, I'd really appreciate it. Thank you!
-
July 2023 by Terry Turza
Anthony is always ready and willing to answer any questions or concerns that I have regarding my account. He is a pleasure to deal with.
-
May 2023 by Kristin Sarris
I have had a unit here for almost 2 years and about every few months they raise the price 50-80$ with a months notice. i have the smallest unit and they want over 200$ for that now. everytime i try to call to speak to someone i either get the run around or i can’t get in touch with anyone. if i were to cancel my unit and get a new one it would be $99 it’s absolutely insane that they can CONTINUOUSLY raise these prices like this. They know that most people aren’t going to say anything because clearly we have the unit for a reason and taking everything out would be such a hassle
-
March 2023 by Steve Blake
Nice and easy! Pleasure working with Anthony!Certainly would recommend.
-
February 2023 by Kenneth Barthman
Super helpful and friendly staff. Angela goes above and beyond to provide excellent service!
-
February 2023 by Kaz Stasiak
Anthony was absolutely great in assistingme with my choices. Great job!
-
January 2023 by Sharon Murphy
Today I paid for my two Storage Units with a professional, patient, helpful agent named Anthony. He was very informative. My units were in Mount Sinai blogs. Tankyou Anthony Public Storage Anthony is a great asset to your company! Sincerely, Sharon Murphy of Centereach NY
-
January 2023 by Romina ...
Summary: Temperature control is a joke. Bad customer service. No one ever picks up the phone. Only one trolly ever available and it doesn't work well. Prices go way up fast. Good reviews are fake.I picked this storage in spite of it being kind of pricey because they had the size storage I needed with temperature control, but temperature control has never worked in the year I've been there. The heat has never been on the second floor when I've been there. My unit is on the second floor and there is a discernible difference in temperature btw the two floors (temp control seems to work on first floor) and not a difference just because it's on a higher floor, a difference because the heat is not on. I've had to keep my glover and jacket on and seen my breath in the winter. I feel like I've paid a premium the whole time I've been there without getting the benefit. If I had electronics in there, they would've been ruined.There often is no one in the office. They tell you that's fine because there's another Public Storage right next door that can help you, which has access to the same building, but when I've been in the other office they tell I'm not in the system, so they weren't any help one time I needed help with access. No one has EVER picked up the phone when I've called.There only seems to be one flat bed trolly available on site, which pulls to the right and is hard to maneuver. Last time I was there one of the elevators didn't work, so I had to walk across the building and back to get to my unit.This is all very frustrating especially since they are by no means cheap. You would think when they charge $200+ for a 10x10 they could provide customer service and a trolly! Which brings me to mention, *PRICES WILL GO UP SIGNIFICANTLY WHILE YOU ARE IN THERE*. I have been there a little over a year. When I moved in I paid $186 for about two months. It then went up to $217. Just went up to $253. This feels very underhanded. These are significant price increases that are happening quite frequently. They do it because you're kinda stuck there. Moving everything out is a pain and they know it, so they just keep raising the prices.If you notice most of the five star reviews are very brief, were written at similar time period, and mention the name Anthony. Tell-tell signs that people were paid or asked to write these. They're clearly fake.
-
December 2022 by Margaret Hooks
I had no problems with staff. Anthony is excellent. The price increases were just too much.
-
November 2022 by Alex Nodeland
The space is clean and well maintained. Anthony was very attentive and helped me pick a great unit!
-
October 2022 by Kathy S.
Excellent clean facility. The manager was so helpful. Definitely recommend to anyone looking for storage
-
October 2022 by goldie monzon
Anthony has been a great help over the years. He is professional and courteous at all times.
