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November 2023 by Ryan P. D
Young girl Deja is unprofessional and needs retraining or a new job. Considering this is a common theme, Chase now lost a customer thanks to subpar hiring decisions and employees with nasty attitude who make up rules.
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August 2023 by MIKE Mayers
They do try just come up a little short. Wall Street attitude but know how and ability to help is lacking. Had to go to another branch.
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October 2022 by Rob Soul
Never had any problems,
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May 2022 by Noel Lynch
Horrible horrible service at this location. Left me sitting waiting to speak to someone for 15 minutes. I got up and walked out. Couldn’t do a simple wire transfer for me another time. I am a private client and now going to switch to Bank of America. Horrible horrible service. Not the first time either!
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April 2022 by Jades Jimenez
I guess Chase is not interested in opening up new accounts. Walked in for the third time to this location. As with my previous two visits, I walked out not accomplishing any of my goals.I was initially told they were short staffed and only had an appointment for 3pm. I agreed to wait the two hours and the representative looked confused.He was surprised that I would wait that long and then said “I just refreshed my system and we don’t have anything available”. Needless to say I was turned away without any resolution.
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November 2021 by Aron Grunfeld
I must say I’m amazed of the amazing service I got from the employees especially from Jason Hilton he’s the most amazing rep I ever had in chase.Jason keep up your great work!
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September 2021 by Ira Roth
The staff can't help with much of anything besides fogging up a mirror. The atm in the vestibule never works.
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August 2021 by Doroya Kirena
This branch has excellent customer service. I am a private client and have nothing but excellent remarks about the place.
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July 2020 by A L
It's closed, or actually currently being bulldozed, so ya all come give your cash to the bulldozer
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March 2020 by Michael Weiss
Long Live our Chase Bank brethren, they´re like a hydra, cut one head off and two will grow in it´s place. VIVA CHASE BANK!
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December 2019 by George Q
Came in for a simple balance summary and was rudely refused this service by the teller. Did not have this same problem at other branches, one of them being less than one mile away than this one. One star would be too high a rating.
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August 2019 by Christian L.
Chase in central New City is awful. I came to cash a blue CHASE VIP check - I came wearing a suit - but they would not cash it: are you joking? Next to a Court House? I slammed the door in their face! Tell everyone: Chase SUCKS!! They don't cash checks. Rebel review: 2 stars
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July 2019 by Maria Grinshpun
This branch provides a very poor customer service. My husband and I had an ongoing issue with business account closing and had dealt with several bankers over a period of time. There is a lack of communication and an insufficiency of account records within this branch. When the issue was brought up to the attention of the branch manager, Matthew Sullivan -- he wasn't willing to examine the situation and left me no choice but taking matter into my own hands and investigate through a higher authority of Chase bank.
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November 2015 by Justin Bale
its a bank