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February 2024 by Melissa Jean
If you’re black do not go in this bank ????
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December 2023 by asim rasheed
V Bad customer service
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November 2023 by Levon H
Everyone treats you kindly, the staff is patient and courteous. Thank you.
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October 2023 by Matthew I. Musikar
Impossible to reach the branch via phone. Kicks to call center and they can not help.
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June 2023 by Ernest Buxton
I have never experienced a worse babbling in my life. They are simply in compitant
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June 2023 by Yao Maurice
Very well done
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February 2023 by kim yvonne
Very clean, well-lit, and secure after-hours customer access area.
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September 2021 by Miriam P (The Planning Mimzy)
This is a review of Citi Bank, not this branch. I have not found any other way to file a complaint or leave a review. Citi Bank engages in bad business practice when it works with businesses regarding their credit cards. Little to no information is given on how payments are applied and no notice is given when changes are made to the balance due to a promotion ending. Citi bank does not accurately inform its employees on this information, nor do the stores inform their employees, so the customers are left with the bare minimum, if that, and all the punishment should something happen. Their statements have this "information" with no explanation or clarity on what to do if you need to allocate payment to a certain place. They make the decisions based on a 2009 bill, but do not communicate this clearly to their own employees or the customers.
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January 2021 by Ben Fish
Honestly the worst bank in town hands down. Phones don’t work for 5 years now
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September 2020 by Steven Sherman
I think the branch is great with plenty of competent staff on hand. The key employees are are great, namely, James Dumphy, Lisa, and Tom Madden. If they “know” you, you won’t have any problems here. If they don’t know you, things will be a bit more challenging because the banks job is to “know” their customer for security purposes. I’m happy here.
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August 2020 by Sammuel Melendez
Friendly Staff. Usually fast transactions when I go.
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July 2019 by Elias Ortiz
They'll wait till you have a high balance and close your account for no reason.. they won't even let me use my rewards that I've been saving for months for ... DONT OPEN A CREDIT CARD WITH THESE PEOPLE.
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February 2019 by Pro Writer
What an awful experience . Never again .
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October 2018 by Proloy Mitra
Another national enterprise with no respect to their customer. Waited 7 min in front desk to get a fee (which they charge right and left and just to breath in their branch) refunded to me. But no one even came out to help.
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October 2018 by Steve Schwinn
Full service bank branch.
