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September 2024 by Hannah Druss
Really enjoyed my facial. My skin looked refreshed and clean. I look forward to my next monthly facial.
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August 2024 by Margaret Kenney
I had a Swedish massage. Ana was excellent!
It was truly one of the best massages I’ve ever had! The staff at the front desk were very welcoming and super friendly.
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August 2024 by Alisha Lloyd
Will not return here for massages until Rob is back. My Son and I had the worst massage experience ever. Extremely disappointed!
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August 2024 by Shmuel Zelasko
Leyna was really really helpful highly recommend
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August 2024 by Justin Parker
Horrible services and rude employees
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August 2024 by D45es 5
Don't go massage therapist is a creep and inappropriate
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July 2024 by Shlome Lesin
I’ll start off with my horrible experience I had with hot & stone massage, I asked for a massage which as a member I get it for -$85 which I already had paid them, they book me the appointment and continue saying that I can get a facial with it for FREE, cause it’s in the membership package, so of course I said thank you I’ll take it, we spoke 2 times on phone before my appointment about it, and it was clear that I’m getting a massage and a facial for the $85 I already paid in the past, NOW after my sessions, I come out and the receptionist requested me to pay $80 for the facial, me as a good hearted idiot gave her that $80 against my will and against the agreement we had made multiple times over the phone, thinking that she probably had no idea about my agreement I had with the person that made me the bookings, she didn’t understand why I was unwilling to pay, so back and forth.. I paid and left unsatisfied & stressed out, NOW a hour later they call me to apologize but refuse to give me my money back, they knew they messed up and still chose the evil inclination of not refunding me, I told them - you OFFERED me a FREE facial and now you go ahead and take money from me ? They responded saying I can’t do anything about it cause u already paid!
So here’s my message to anyone considering hot & stone massage in new city (and in general) DON’T DO BUSINESS WITH THEM, there dishonest , disloyal, inconsiderate, disrespectful, untruthful, corrupt & unscrupulous people, they’ll take as much money they can from you, threaten to report you to your credit union, and give you as least service possible (instead of 60 min massage it’s actually 44 min). Instead of walking out rejuvenated and happy you’ll be walking out agitated and unhappy.
P.s. I deserve my money back.
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June 2024 by moshe indorsky
They are the top-of-the-line, not expensive, professional massage therapist very understandable. They are the best very very worth it to go to them. I went there a couple times. They are just the best of the best. They also have a good thing that you can sign up as a membership you get better pricing
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June 2024 by Yisel Reynoso
I just visited Hand & Stone Spa, and it was an absolutely fantastic experience from start to finish. The moment I walked in, I was greeted with a warm welcome and an immediate sense of tranquility. The spa’s ambiance is beautifully designed, creating a perfect oasis of calm and relaxation.
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June 2024 by Paola Hernandez
I recently had an incredible experience at Hand & Stone Spa, and I couldn’t be happier with my visit. The staff were exceptionally welcoming and professional, ensuring every moment was relaxing and enjoyable. The ambiance was serene and beautifully designed, making it the perfect escape from the everyday hustle. My massage was simply amazing, leaving me feeling completely rejuvenated. Thank you, for providing such a wonderful and refreshing experience. I can’t wait to return!
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June 2024 by Michelle Reynoso
My experience at Hand and Spa was amazing. I left there completely refreshed and rejuvenated. I highly recommend them to anyone looking for a top-notch experience. I will definitely be returning soon!!
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June 2024 by Denise Peralta
I recently visited Hand and stone in new city and it was absolutely rejuvenating experience that I can’t recommend enough. The staff was welcoming and attentive.
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June 2024 by Noreen Apicella
Everyone is so nice ..very accomdating..I enjoy facials from Brandy and Barbara ..clean ..all staff members very friendly..
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April 2024 by Lori
First time their and saw Cheryl she was amazing. Walked out of Hand and Stone feeling great. The entire staff is very warm and welcoming.
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March 2024 by Allison C.
I called Hand and Stone New City NY and was informed that they do not accept Groupon , yet they sell Hand and Stone certificates on Groupon. How is this acceptable?!
