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February 2024 by Tyrone Robinson
I love to visit the New City branch
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February 2024 by Trevonte Doright
Excellent place, Manager Claude at the New City is friendly and professional. My issues were resolved immediately.
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December 2023 by T T
This bank is allowing my violent ex, Matt Mendrala, to continuously make claims that he never spent money that he did & they credit him for it. He went to the strip club last year & spent ~$4k, his POA told M&T bank that he didn't spend that at the club so they gave him his money back. He used his M&T bank account while we were together to pay on my Capital One credit card, I would give him cash for his M&T then he would use his M&T to pay for my Capital One statements, now that I am broken up with him & have a domestic violence injunction against him, he is calling M&T to refund him OVER $500...MONTHS after we were using his M&T account to pay on my Capital One card. So now M&T refuses to even acknowledge or act like they understand the situation, that they are just giving Mr. Mendrala free money left & right, not investigating the claims that he's making. If you want free money handed to you, just open an account with M&T bank, spend all your money & then claim you weren't the one spending it! They're allowing my abuser to continue financially abusing me almost 6 whole months after I left him, it's the end of December & all of the payments they are stealing back are from the first half of 2023. I was also in New City, New York with my abuser earlier this year when he was trying to claim that his POA was "stealing" $60k from him & he was demanding the bank credit him or criminally charge her. He's a maniac, so are the tellers at this bank for allowing it all continuously & my lawyer will be in contact with M&T
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November 2023 by Lisa Michalczuk
One teller and three people having personal conversations behind this poor girl (teller). Management needs to evaluate this branch.
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October 2023 by Gena Fitness
No one wants to help …always one teller, long lines …no matter when you go to this branch.
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March 2023 by Diana Raetz
Nice people
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November 2020 by john schmidt
Extremely helpful and very friendly. I've been banking with them for over 7 years and I recommend them.
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February 2020 by Kevin Piacente
Nobody wants to work there. Has room for 6 tellers. Only has 1 teller. Then they send that teller to lunch and the 3 other people just sit at their desk. If ur teller is at lunch they have to be replaced with someone. Your there to do business
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November 2019 by Ronald Rojas
Handed them a check that had their name and seal of approval on it, was told they don’t cash it on a Saturday unless I opened up an account with them. Clearly a method used so the teller can get their sales numbers up. First and last time I ever do business with this branch and this company again
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January 2017 by Chester Foster
Wow, I am actually speechless. I walked in to close my account no hassle 😲 no questions. 👠I will be back to to open an account in the future once they get bigger
