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April 2024 by Niko Abramashvili
No good personal
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March 2024 by Ionel Porumb
Despite a minor mix-up with my order and staff confusion, Starbucks in New city has good drinks. Katie’s professionalism turned a hiccup into a positive experience. A five-star rating for great beverages and excellent customer care. Thank you, Katie!
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February 2024 by N. Z
Wow, $4.61 for a medium black coffee!Guess there is a reason I don’t frequent these places.Barista was nice hence the 2nd star but if I hadn’t needed refuge from the cold I would have never walked in.
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February 2024 by Dany el corderito
I love their drinks and
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February 2024 by Scott Hewitt
The best place. I forgot my wallet recently. But my neighbor really wanted a Frappy wappa whippy dingle, and I said I'd get it. Since he gave me a haircut. The Barry Stir said I could have my order in exchange for a magic trick. So, I showed him a magic trick. And he gave me my coffee. But, he said I can't do this every day. Which is fine, because I only know the one trick.
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January 2024 by Craig Vonderosten
The best Starbucks around. Staff is always friendly.
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December 2023 by Marcy C.
Ordered 2 drinks- peppermint mocha frapp with no coffee and a hot peppermint mocha. Got a hot peppermint mocha with no coffee and a plain coffee. I understand it's a busy location, but if your only job is to make the drinks, you should get them right. $12 for two wrong drinks. Smh
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December 2023 by Maddie
I went to Starbucks In newcity and the area was fairly clean and the lady at the register was very nice, I was waiting for my drink for 30 minutes! because of the barista making my drink ciara was her name would not stop talking! Mind you the lobby was empty no one in sight I was extremely annoyed and after she handed me my drink she made it incorrectly and by that time I could've have her remake it because I was late to work as long as people like her are working here I don't think I will be coming back.
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November 2023 by Nicole L
I went in two times today because my toddler wanted a treat. The staff is overwhelmed and one of them made a snarky announcement demanding the people waiting be patient because it's a Sunday and it's very busy, plus they were a man down, after another customer inquired about her other food items not received yet. The customer wasn't mad or complaining... just asking, and literally, every other customer was quiet. Then, in earshot of the customers, complaining that they were over whatever cookie drink everyone was ordering. I understand being overwhelmed. I'm a single mom, BUT professionalism is a thing when you choose a customer service job. They need to remember that. Plus, my sandwich was ice cold because they were trying to rush orders, which was worse than actually waiting for my order to be filled.
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November 2023 by Darren Barlow
The only Starbucks I've been to that is using the new coffee machines that make a fresh, piping hot cup of coffee (Venti dark roast) rather than the lukewarm coffee served at many other locations that continue to use the old school dispensers
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November 2023 by Alex Rousak (Enjoyer of Cake)
They get busy (and rightfully so). Please do yourself the help by ordering in advance earlier.
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October 2023 by Alex H
Always a pleasure to spend some time here before daily errands. One rule that I’ve learned is to always order on the app atleast 10 minutes ahead on weekdays and 15 on weekends. Outdoor seating is great for small meetings and talk!
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October 2023 by Ed “Zorz” Hafizov
Antisanitary at its worst. I dropped my jaw there, twice... The food is good and the staff is doing their best but... There was one tall guy helping around with miscellaneous tasks, including cleaning the tables. Some pig customers left the central table awfully messy. The guy gets upset, I get it. But he talks to himself, grumpily. Then he comes with a broom and starts sweeping the TABLE with it. Wait... a batista smiles at him and says "You're funny". Maybe he is with his oversized brush and IS funny? Nope, it is the floor broom, as he then sweeps the surrounding area with it, too. There were about 4-5 staff and 8-10 customers watching. No one dared to remind him about the germs. I wouldn't do this in my clean home, but who knows how much dirt got from hundreds of people's feet onto that dining table? I hope they have a separate broom for the toilet, otherwise... :O The fact that none of 4 power outlets were working seems so minor now.
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October 2023 by Julie
I really like that my town has a Starbucks and I don't have to travel far to get my Starbucks fix. I've always had a good experience. The staff is friendly and helpful. However, the place is dirty at times. I couldn't find a clean table to sit outside. The inside is usually clean, but not always. They need another person to keep up with cleaning off tables. Otherwise, it's a Starbucks and either you like their coffee and food or you don't. I really like the coffee and desserts. I'd like to give it 5 stars, but lately I rarely see a clean table to sit at. I go at night, so perhaps that is an end of the day problem for them. I really do want to give this Starbucks 5 stars, but my husband and I are so frustrated at times with the tables, that we bring our own wipes to clean off a table to sit at. I think they can do better than that.
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September 2023 by Julie Arnold
I really like that my town has a Starbucks and I don't have to travel far to get my Starbucks fix. I've always had a good experience. The staff is friendly and helpful. However, the place is dirty at times. I couldn't find a clean table to sit outside. The inside is usually clean, but not always. They need another person to keep up with cleaning off tables. Otherwise, it's a Starbucks and either you like their coffee and food or you don't. I really like the coffee and desserts. I'd like to give it 5 stars, but lately I rarely see a clean table to sit at. I go at night, so perhaps that is an end of the day problem for them. I really do want to give this Starbucks 5 stars, but my husband and I are so frustrated at times with the tables, that we bring our own wipes to clean off a table to sit at. I think they can do better than that.