-
January 2024 by Brian Gillman
Nice place....I only went there to talk to their vet. I will make an appointment with them in the future and that will probably raise to 5 star rating. The only reason for the 4 star is that they haven't done anything except talk about My situation. I have 10 dogs and my regular vet died unexpectedly so I'm trying to find a regular vet for them all
-
January 2024 by Jaime Lamberto
Everyone at Burrstone Animal Hospital is amazing, kind, and excellent at caring for our fur baby! I can't recommend them enough. Our beagle was a patient for the full 10 years we had him and he always received the best care. When it was time for us to help him over the rainbow bridge, everyone was so compassionate and supportive. It was the hardest day of our lives, but the whole staff helped make it a little less devastating. When we are ready to adopt again, we will DEFINITELY come back. They are the best!!!
-
January 2024 by Sydney Paris
I can't say enough about the incredible team at this clinic. They truly go above and beyond to ensure the comfort of their patients. The veterinarians and support staff are among the best. Highly recommend!
-
December 2023 by Ajla Kudra
DO NOT TAKE YOUR BABIES HERE!!!!!!! THIS “HOSPITAL” TAKES THEIR AGGRESSION OUT ON YOUR ANIMALS. We called to let them know we were running a few minutes late AHEAD of time. But still made it within the 15 minute window. My appointment was for 11:00 am and we showed up at 11:06. When we walked in we were not even acknowledged. I stood at the desk for MINUTES in front of her before she looked up to say a simple “once we pull the file we’ll be with you.” We sat down and waited 35 minutes to be called while they took in 5 new patients who came after us. I made that observation to my sister while those little assistants stood around chatting and rolling their eyes at us, when one would come out from behind a door they’d immediately look over at us and snicker, one had to “walk away” mumbling under her breath to “contain” herself…. honestly I felt like i was in the movie Mean Girls. Usually people have bad days and that is understandable but to take it out on my cat that you knew ahead of time was hurting, IS SHAMEFUL. You are a disgrace. On top of that, they tried to call me back and GASLIGHT me with a super friendly tone like they didn’t know what was going on. The lady that called was the same one sitting at the desk! They are a lousy joke. My cat not getting the help he needed today will be on YOUR CONSCIENCE.
-
November 2023 by Terri Foster
Professional, thorough and caring staff in a homey and comfortable environment.My only concern was that the prices are substantially higher than other places, but I suppose you do get what you pay for. Five stars, highly recommended.
-
November 2023 by Debra Muzzy
I don't even want to give them 1 star. In an emergency they won't see the dog unless you have the money up front.its all about the money very sad
-
November 2023 by Juliana Dee
I am so incredibly thankful to everyone at VCA for always being so kind and supportive to both me and my dog. He LOVES everyone there, and it gave me so much peace of mind knowing that he wasn’t scared when I dropped him off to be neutered. He’s never even whined during a shot!! I will never switch vets I LOVE VCA and so does my boy :) Pics of him during and after his visit <3
-
November 2023 by Anthony DiPierro
My parents brought their pets here for over 2 decades. I’ve been bringing my pets here for over a decade now. I called with an emergency and they tell me that they wouldn’t be able to see my injured pet for a week but, “I can always continue to call to see if there are cancellations,” is the lack of care I will no longer accept.
-
September 2023 by FaDe Psycho
My experience at VCA Burrstone animal hospital , if you dnt have money up front .they will not see your animal not even on an emergency basis . Won't give you an estimate on price either ...they do not do payment plan .... called 7 vets .money up front first and foremost.... terrible ..
-
August 2023 by Alexandria Nicastro
I can’t say enough about the wonderful staff. I have two different veterinarians for my two dogs. I had a very sick senior dog that was not their patient, they saw him the same day I called. Extremely caring and very professional. I have seen Dr. Pritchard multiple times and she is an absolute angel. Thank you for giving the best care to my boys!
-
August 2023 by Alice Cho
A bit on the pricey side but worth it. Burrstone staff treat my pup very gently and kindly, and are always patient with the questions I have. Been to other vets in the area for cheaper but they do not do as thorough of a job and are trying to rush you out the door as quickly as possible because of their packed schedule. Will be switching to Burrstone as our primary vet!
-
May 2023 by Cheryl Shilling
Awesome staff. Very patient with this super energetic boy... Axl
-
March 2023 by Adrianne Greer
Today, my dad joined me (for moral support) for my dog’s appointment. He has never had a pet so it was his first vet visit ever. When we left, I asked him what he thought. And he said, “That was refreshing how reassuring they were.” And he added, “That is how doctors should treat human patients. The way those vets just treated your dog. That was so nice to see how caring and compassionate they were. That was way better than a doctor’s office visit.” I love the team at Burrstone Animal Hospital. Thank you, as always, for being professional, comforting, and compassionate!
-
January 2023 by Richard Rhone
I called to see if they could see our cat that started limping over night. They said that we’d have to wait for over a month
-
December 2022 by judy thierry
My dog was having serious problems and because I hadn't been there in a few years they told me they could only get me in 3 months. Mind you I went there for 28 years with my pets I asked again telling them how sick he was. And they still told me 3 months. I called another place where one of the vets from Burrstone now works. They got me in within 2 hours. I had to put my little fellow down and they helped me and were so kind. Burrstone did not even care that my pet was suffering. All they cared about was money. Which I did have the money to pay. So don't waste your time going there as they do not care about you or your pet. No empathy what so ever. They should be ashamed to call them selves veterinarians
