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March 2024 by Annie Hansen
Clean. Plenty of TV screens. Lots of cardio equipment.
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March 2024 by Shayla Bree
The place itself is fine, if not super diverse in equipment. Canceling the membership, however, is a nightmare. You have to cancel in person and I had a $58 cancelation fee. It will was cheaper for me to keep my membership for three more months then cancel. They say this in the fine print when you sign up, of course, but I had forgotten having signed up years ago. It's unfortunate my money is being wasted for the company to profit knowing I can no longer attend the gym. To be fair, the employee I talked to was very nice. It was not his fault his company sucked :/
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January 2024 by Rose Millan
Started going with my neighbor who has a black card membership, my only complaint is lack of staff on floor ready and able to assist with helping ( we are over 60 ) lol
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December 2023 by Robert Mayne
Family owned and operated. this place has amazing food andGreat service. Very busy! Apparently, everyone for miles knows that this is a wonderful place to eat
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December 2023 by Marisol
Install public lockers on the main floor. Please. Help stop locker room theft. You have plenty of room.
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December 2023 by Stephanie Tanner
I decided to get back into the swing of going to the gym, and wanted to transfer my membership from one gym to another. The person at the front desk was super helpful and explained to me how to transfer. He even called my former Planet Fitness because I had lost my key tag. This PF is super clean, well laid-out, and has a really nice Black Card relaxation area. Would definitely recommend the New Hartford PF to others.
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October 2023 by ANDREW JONES
I Recommend planet fitness Because They Got All New Equipment. That Will Make Your Work Out A Lot Better
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October 2023 by Carol Milliman
Staff is always friendly and helpful. Equipment is plentiful and well maintained.
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September 2023 by Bonnie Sieffert
It is a great place to work out. They keep the temperature perfect and the staff is very courteous and professional.
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August 2023 by Rare Breed
I really like the new equipment but hate the small locker room with only 2 toilets for all those people.
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August 2023 by Brian S
Nice clean place. Maybe could use some higher dumbell weight and more curl bars. 75 is highest weight and only 1 rack of curl bars. It can be busy at times, and there is a wait time on equipment and free weights.
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July 2023 by Imaad Maqsood
Great gym to go to, love their membership deals. I’m 15 and i’m gonna go throughout my entire summer right now because they give free summer passes to ages 14-19, and I really love that.
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June 2023 by Bobby K
The atmosphere is good but man the machines are sooo old!! Every planet fitness i go to has updated machines except this. Sad this is the one closest to my house. Ugh
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May 2023 by SkilledShots
The staff are all very friendly, and they do a great job of keeping the machines up and working as well as clean. The over all environment is friendly as well, with a great mix of people young and old all working out and exercising cooperatively. People there help and share with each other, I think that Planet Fitness has created an excellent fitness environment for all in the New Hartford location. ..CJ Alsante (member since 2014)
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May 2023 by Terry Lutz
I can exercise every muscle group that I care to. I can do weights, aerobics, stretching, and program improvements. It is easy to get in for sixty minutes and out easily. Very clean and well lighted.
