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August 2023 by Andrew C.
staples used to always print signs for my temples fundraiser at $4 a sheet enlarged. this year they refuse to use the cheaper paper and instead want $100. sad that they have become solely profit driven and will only do higher end products even though we only need for indoors 4 days and black and white
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June 2023 by Fred Monroe
When a customer requested specific packaging and shipping Mari Ana and Rose complied with patience and professionalism. Their service was top notch.
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May 2023 by Amanda Aiello
Clean, organized, friendly, and knowledgeable staff, and easy to find items needed.
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May 2023 by lilli c
I've been to this store forever and everyone is normally so nice and helpful, but today we encountered an unpleasant and unhelpful and quite frankly rude employee named Gabby. She was cold and unhelpful to us, giving 1 word answers, and was extremely rude to someone behind us in line as well who was clearly confused on something.
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April 2023 by J Louis
The team was great. Product and availability also great. Worth stopping in when in the area.
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March 2023 by David Heaton
Great store, everything you need for either your WFH supplies to small business.
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March 2023 by Marilou Loomis
Just renewed my PreTSA at Staples on Commercial Dr in New Hartford. The young man who waited on me was not only knowledgeable and efficient, but he was patient and polite. Very positive experience!
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January 2023 by Arlette Camacho
We went for a TSA appointment it was so fast process, Kyle should have the number 1 for customer service. He explained all the process very detailed. Also the store very clean and every one super helpful . They have even the USA passport pictures in 10 minutes done .
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January 2023 by Abolfazl Karimpour
Perfect place for office shopping, UPS, printing, Amazon Hub, TSA pre-check and passport pictures. Super nice costumer service and very fast! Some prices are even cheaper than Amazon. Love it!
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November 2022 by Tom Hall
Went to staples this evening at 6pm. Store closes at 9. I asked the guy at the copy desk to make 55 copies of 2 sheets of paper. I had the card stock with me that I purchased from staples last week. Even though there were zero customers in the store the guy told me I had to wait till tomorrow morning. Zero customers in the store and the guy couldn’t make 55 lousy copies? I’ll never go here again. Thanks Staples!!
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April 2022 by Regina Denny
I go in to buy a file cabinet . They have all on display. Come to find out that they don't have any in stock. I ask about floor model they tell Me they don't sell floor models. Staples can go to hell. Rude customer service. I was about to spend about 300 in store today. Don't ever shop there.
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April 2022 by Rose Millan
I purchased a desk and a chair totaling $315. We went to put the desk together. I hired help, we got halfway through we’re missing a part, and one of the parts was made wrong. I called the manager he said to call the 800 number they would ship me the right part and the missing part in a couple days. When I called they told me there was like a 15 day wait for the parts. I wasn’t going to wait because are too many other places to purchase from. I proceeded to open the box to the chair and assemble that and there was a broken part in that also . I had to return everything I bought. The manager never even offered a small gift card to the store for my inconvenience. With the prices of gas and having to return some thing I purchased didn’t make me a happy customer. It wasn’t my fault.
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March 2022 by John Kawa
Web page is not easy to navigate I search for something it comes up with other things I don't want
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March 2022 by M R
Needed a large color poster printed and wasn't sure about dimensions. Marianna helped me figure out all the details and fit perfectly. Printing quality and lamination exceeded expectation and Marianna had my order ready much faster than expected. Really great customer service, thank you Marianna!!!
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September 2021 by Samuel S.
Always have a good experience here. Friendly staff. Get shipping supplies here, prices are fair often sales on little stuff
