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February 2024 by Dr.William R Hendricks,jr (Bill)
Ok store, prices are pretty good compared to other stores at that location
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January 2024 by J Breen
Good selection, large changing rooms, friendly staff
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July 2023 by Alan Baird
Very helpful and polite
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March 2023 by Lisa Miller
I absolutely love this store. I'm slowly building my wardrobe from Torrid. Every time I go there, I get treated like royalty. I'm looking forward to trying the Torrid in Albany, NY, this weekend.
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January 2023 by Alyssa Sowich
The workers are excellent here. Soo friendly Love this place. Love the clothes from this store
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January 2023 by Heather Phillips
Love the store. Great deals going on right now.
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January 2023 by Heather Wright
High priced but very nice stuff
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June 2022 by Felicia Greene
Sales person Malika was very helpful. Thank you.
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June 2022 by Jennifer Diaz
Inattentive staff and not friendly at all
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May 2022 by Carlie Cheyenne
I don’t usually write things like this but I was treated with extreme disrespect by a manager, Lisa, who seemed as though she didn’t want anyone to enjoy their experience, or even spend their money at this Torrid.The minute I come in and start browsing the t-shirts, she makes it known that she doesn’t not want me touching anything by saying “if you touch anything, just give it to me. You don’t have a board don’t even try to fold it.” As I work in retail, I know better than to leave a mess behind. I felt as though I couldn’t even look at the shirt designs to see if there was shirt I would want to buy. It is astonishing to me that she would have that much attitude towards a customer, and I went and alerted one of the cashiers, Ayiana, immediately of this woman’s actions.She is taking my information and giving me vital information so I can file a complaint and we hear the manager, Lisa, again tell someone “everything you touch, I need to fold” in a stern tone. The woman immediately stopped shopping and went and paid. She could have spent much more money in the establishment but the manager ruined that for her.Ayiana was a wonderful girl and I hope that in the future, the store manager is willing to hire more people like her.
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April 2022 by Robin Ann
Found a dress for a wedding, first store! Yay
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January 2022 by maureen whittaker
Staff were very helpful without being annoying!!
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December 2021 by Corrie Clark
The saleswoman was awesome. So friendly
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December 2021 by Mikenzie Ogrady
Friendly staff, great service and fun styles
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December 2021 by Nicholas Owens
Wonderful, helpful staff.