Ulta Beauty is the largest beauty retailer in the US, offering a wide selection of cosmetics, fragrances, body, skin, and hair care products. Customers can explore over 25,000 items from 500 brands, including popular names like Tarte, Fenty, and Chanel, as well as exclusive offerings such as Kylie Cosmetics and Olaplex. The store is known for its friendly and welcoming staff, with many customers highlighting their positive experiences. One shopper praised a cashier for being patient and providing honest feedback during a product exchange, while another mentioned a staff member who helped select a perfume with kindness and expertise. Additionally, a customer shared how a staff member successfully matched her makeup shades, stating it was her first time finding the right products. Ulta Beauty also promotes conscious beauty choices, featuring vegan and cruelty-free products. The Salon at Ulta Beauty offers various services, including haircuts, makeup applications, and brow waxing, with both appointments and walk-ins welcome. Recent reviews highlight the excellent assistance from staff members like Marlee, Sadie, and Olya, who took the time to help customers find the perfect foundation, concealer, and makeup combinations. Customers appreciated their kindness, patience, and knowledge, which made for a positive shopping experience. Customers also praised Penny, a stylist who listened carefully and delivered excellent results with color, cut, and style, making clients feel confident about their hair. The helpful staff member who unlocked cabinets for fragrance testing and recommended Valentino “Born in Roma” was also noted for providing great service.
Staff is so helpful and friendly, especially Matia! Matia never hesitates to answer questions or give suggestions, and is very knowledgeable about the merchandise. I would recommend shopping here!
February 2025
They do have a great customer service! Glad to be there :)
February 2025
Nadiyah was amazing!! She went above and beyond to help me find the best products!
