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March 2024 by Viviana Stewart
I always had great Experiences From 1- 800 flowers. However, this location NEW HYDE PARK is the worst ever. The manager Nancy is very rude and disrespectful. She likes to hire per diem drivers and not pay. She should not be working for this company. She is an embarrassment to 1800flowers
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February 2024 by lisa s
1800FLOWERS IS HORRIBLE, MY SON IN LAW BOUGHT MY DAUGHTER 2 DOZEN ROSES TALK ABOUT DISAPPOINTED AND UPSET. HE PAID TO HAVE THE ROSES DELIVERED BY 9AM ... THEY WASN'T DELIVERED UNTIL 2PM... THEN ON TOP OF IT INSTEAD OF BEING DELIVERED BY THE VAN THEY CAME ON A FEDEX TRUCK... THE ROSES WERE DEAD LITERALY NOTHING PRETTY ABOUT THEM, YOU WOULD THINK THEY WOULD PUT AT LEAST SOME PRETTY PAPER ON THEM OR SOMETHING. HE CALLED, THEY SENT ANOTHER 2 DOZEN THAT WASN'T WHAT HE ORDERED AND THEY WAS EVEN MORE DEAD THEN THE FIRST ONES, AND ONCE AGAIN CAME BY FEDEX. FOR $170 YOU SHOULD BE SENDING VERY PRETTY FLOWERS WITH SOME KIND OF DECORATION NOT DEAD WITH THE FLOWERS FALLING APART LOOKING LIKE THEY WAS FOR THROWING ON THE GROUND. NEEDLESS TO SAY THERE WILL BE NO MORE FLOWERS BOUGHT FROM THEM AND MY SUGGESTION IS TO SAVE YOUR MONEY. THERE ARE PEOPLE THAT SELL FLOWERS ON STREET CORNERS THAT ARE SO PRETTY AND NOT DEAD AND WILTED.
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February 2024 by Fiona
The staff is so sweet and helpful! Nancy and another staff member helped me pick the perfect bouquet??
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February 2024 by Jenna M
Never again. The picture on the website compared to what showed up was night and day. Complete rip off.
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February 2024 by Jonathan
I've dealt with Nancy, the manager a few times when ordering flowers from the store and she has always been super friendly and accommodating - both with the type of arrangement I wanted, as well as having the arrangements prepared in a timely manner. As for the arrangements themselves, they are beautiful; arranged with quality and care, and the flowers have always been top notch. If you want a beautiful arrangement with great customer service, I highly recommend ordering from this particular location.
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January 2024 by Saloua Lachhab
Horrible place and bad flower no nice to costumer it s weird place to be
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December 2023 by Barbara Pandolfo
Over the last several months, I have had the pleasure to purchase arrangements from this location. Each time the quality and freshness of the flowers were superior. The arrangements were creative, generous and artful in design thanks to the talents of manager, Nancy and Staff Members Sandra and Marlo. Thank you for making each of my purchase experiences so satisfying. The fruits of your labor have not gone unnoticed!
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November 2023 by Dina Rose
I just received the Birthday Cake flower arrangement for my 65th birthday! It is absolutely gorgeous! What a unique and beautiful gift! I just love it!!!!!
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September 2023 by Steven Popovich
Amazing experience at this Flower shop. The whole staff is very attentive and caring and extremely helpful as you pick out your flowers. Nancy gave me a great arrangement and a great deal, definitely would recommend anyone to go!
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August 2023 by Hala Amer
Scam. Horrible service and customer service. Bought and paid a lot for an XL bouquet and what was received was a small/medium at best and I paid extra for a birthday banner that wasn’t part of what was received. Said they would send a replacement, never did, had to go back 4 times to work out my refund after they kept telling me we will send out a replacement and send you a $20 coupon for your next purchase. No interest in buying from them again but apparently that’s the script.Customer service tells you what you want to hear but doesn’t deliver. Send fake email confirmations for delivery when you ask for proof of delivery or signature they said they will get it and ghost you. But when I asked for an email confirmation of my refund, 2x they said I should get one within 24 hours and I never got it.One of the worst shopping and customer service experiences I’d had in a long time. Save your money, buy something else. No quality control with local florists to make sure what is being sent is what you paid for . Imagine an “XL” bouquet with barely 8 flowers . Why aren’t florists documenting what they are sending with a picture : why aren’t there electronic signatures . A company this big and they don’t even have the most basic verification options. Why am I paying a $20 service fee then? Please save your time and money. I wasted so much time, didn’t get what I wanted for my mothers birthday and each time you call customer service it’s like you’re starting from scratch.
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July 2023 by Teresa Tudisco
I contacted Nancy at 1800Flowers New Hyde Park when my aunt passed away. She was absolutely wonderful to work with. The flowers that she provided were exactly what we wanted and more! Each piece was made with care and concern and I thank you.
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July 2023 by Paulina Szegda
Called around 9:50am to request a symphony bouquet and it was ready for me to pick up at 10:15am. The staff immediately catered to my request and was extremely sympathetic. I usually order online but I’m glad I went in-person to purchase the bouquet.
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June 2023 by Rosetta Romero-Williams
My fathers funeral arrangements done my Nancy and her team was excellent. The flowers were delivered on time to the church in Brooklyn in excellent condition they were big beautiful arrangements fresh and full. I was very happy as were family to see these beautiful arrangements. Nancy was also compassionate her and staff gave me tissue and water and said kind words to me and my Aunt as we picked out flowers for my fathers funeral.They made a difference in the a very difficult task because it’s not easy planning your fathers funeral. Thank you Nancy and staff you are the best florist.
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May 2023 by Nima Feizi
Hard to find cool and nice people these days.Nancy was so nice on the phone and in person. Marlo was also so welcome and gave us excellent feeling and experience in this store.We were there for long stem roses for my niece engagement part flower. My mom and sister were with me and Marlo and Nancy were so nice , kind, and hospitable to us in a sunny Saturday.Thank you guys and we will be back for other occasions and shopping.
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May 2023 by RJ Donohue
They run a tight ship and are always on point with the flower selection. Thanks Nancy for all of your help, you are very kind and made my mom very happy this mothers day. Have a great summer.
