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December 2022 by Kevin Taglich
Nancy and Blanca work very well as a team and helped me with all my banking needs
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October 2022 by Brenda Aguilar
Its funny how they mention drive thru atm on google maps but when does this drive thru atm ever work?!? Fix it!!
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April 2022 by Stephanie Woo
My parents opened a joint checking account here. Debbie is super kind, friendly and helpful staff. She told us in details each step she was going to do with us. Highly recommended this brand.
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March 2022 by Lanyan Gao
The bank Doesn’t hv the waiting list for safety box, the one who answered the phone told me to call back daily to check up if there is anyone who cancels his/her box. Doesn’t make it any sense, calling back everyday to check?
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June 2020 by Jung Hsu
The teller Maria is very good & helpful, give her a thumb up ?
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June 2020 by Emilio Ron
Opened a business account here, super helpful, friendly and informative staff. Great customer service. Highly recommend this branch.
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March 2020 by Rashmi M.
They entered my info wrong when I opened my account and the wait time to call the 1800 number is horrible I have been waiting for over an hour and still no representative.
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December 2019 by TJ Jones
Very nice & helpful staff.
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August 2019 by Ed Franmel
Always a friendly welcome and rarely a long wait for service by tellers. Ample free parking outside, with an ATM inside the front door lobby allowing 24 hour access to Citi card holders to process checks or get cash. A drive through window and drive through ATM also available. The location at Jericho Tpke and County Court Rd means easy access from main roads.
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April 2017 by Mike S.
I'll admit it.. I am a reformed Citibank customer. Following my dad's footsteps, Citibank was my first "real" bank. I was a customer for more than 2 decades. In the late 90s, it was one of the first banks to offer secure online banking, which back in the day was life changing. It seems over the years that the website and its structure has been stuck in that original layout. The layout of website is a straight up mess and makes it hard to do simple things such as track transfers and payments without having to click on multiple links and go back and forth between pages. Paying a bill was a 3 page process of confirmations and clicks. They really make it difficult for you to get any money out of the bank after you have put it in. Mobile check deposits are limited to $1,000. In recent years they have closed two branches that were conveniently located near me. My relationship with Citibank seemed to get progressively worse and less convenient making me questions why was I with them so long. Truthfully though the straw that broke the camel's back so to speak was when I read about how Citibank was the lead architect financial institution in providing the funding for the Dakota Access Pipeline and getting other banks on board. I am not trying to be political. I simply just don't think it's wise to have a bunch of pipes pumping toxic oil all across the country potentially polluting the environment and ground water. Solar, wind and renewable energy sources are where it is at, but of course there is no continuous revenue stream like there is in selling and burning oil. Simply all about the dollar. Money is what Big Business and Banks pay attention to so I decided to close all my accounts, move all my money to a local Long Island credit union. I've been feeling great about the move - it had me wondering what was I thinking all these years being a Citibank banking customer?
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December 2016 by Thomas Piccininni
Their 24 hour ATM machines are always easily accessible.
