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February 2024 by Chandni Thakoor
Recently moved to the neighborhood and have used this CVS location for its pharmacy and regular shopping. I have frequented CVS stores all over the country as I travel about 6-8 months of the year.This CVS has by far the most customer centric service. The pharmacy staff come over to assist right away as soon as they see me, this rarely happens in other locations. They also do their best to find the lowest cost for my prescriptions.The cashiers/other store personnel likewise understand the assignment and always step up to help. Love this store simply because the employees understand their assignment and are genuine/kind folks!
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February 2024 by ipok karim
Team members are so active helpful, caring about the customers what they need.
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February 2024 by Theresa Cullen
No one answers at the pharmacy. I was waiting for 25 mins. The cvs website is supposed to be "so easy to use" and yet i still couldn't manage my son's prescription so here I am waiting for his antibiotics so he can finally start feeling better.CVS needs to fix their prescription management for parents/guardians and their notifications of prescriptions in progress.This store obviously needs more pharmacists if no one can answer the phone and customers are left on hold for 25+ minutes.ALSO - STOP PUTTING RED 40 in children's antibiotics! It is TERRIBLE FOR OUR CHILDREN!!!
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February 2024 by Jayne Latz
This CVS deserves ZERO stars.I have never had such a horrible experience in a pharmacy. It was absolute chaos! When I arrived I waited on a line for my prescription only to then be told that I need to go on the other line since it was my first time there. They said my prescription would take 15 minutes so I sat down quietly to wait for my name...which was never called. When I asked about it - they said - oops. we have one. we will work on the other right now. Again I sat quietly and again I was forgotten.. Now comes the icing on the cake...when my prescription was finally filled- they lost the first one. It took 1 hour and 15 minutes to fill a prescription that was called in before I arrive.. Needless to say, I will never return.
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February 2024 by Kevin Lee
This review is just for the pharmacy department. No one answers the phone. The line for both inside and drive thru is ridiculously long. Parking lot is a huge mess. I can't get a spot if there was an open spot because the cars waiting for drive thru are blocking them. No competent staffs. They make you switch lines and wait again for a long time just to get someone else to help you. Every day you see different people working at this location. No regular employees here. No one wants to stay permanent at this location because of the poor service and chaos.
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February 2024 by Mashiyat Chowdhury
Ridiculously long wait times, I’ve been waiting for 2 hours for my meds. They use really old machines that take forever, they have one person running everything for a line that’s 30-50 people long. The staff is almost never on the same pag. Worst pharmacy ever what is happening
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February 2024 by Jason Wolder
Avi, the sales associate in the CVS on Hillside Avenue in New Hyde Park, made my shopping experience one of great savings. He and the staff are always friendly, knowledgeable, and professional.
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February 2024 by Mela Buona
The staff at this CVS are great !I frequently shop there with my mother and I am always greeted with a big smile by the store manager Kazi. He really keeps the store clean and always goes out of his way to help us. They are truly an asset to our community and he is the reason we shop at this particular CVS.
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January 2024 by andy
Pharmacy is the worst when calling they never answer the phone You wait for over 30 plus minutes on hold.
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January 2024 by jenny mathew
Worst pharmacy service ever. No one answers the phone and they have so much staff sitting around when I go to pick up the medicine. If I had a choice I would give no star.
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December 2023 by Michael P.
I have been on hold for an hour and 18 minutes to speak with a pharmacist. This is unacceptable. If they can't answer the phone, then they shouldn't offer this option. They've lost my business.
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December 2023 by Lisa Soriano
This store is horrible the employees don't know how to answer the phone because they are to busy following people around the store that they feel are there to steal all because of there appearance. PHARMACY IS BEYOND HORRIBLE
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December 2023 by Lisa T.
They never answer their phone when you call the pharmacy, slow drive through, rude pharmacy, better to go to Walgreens. This is the worst cvs on hillside.
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December 2023 by Kat Wagan
As some are saying, I wish I could give 0 stars. Legit no customer service - I stopped by to quickly pick up photos that were ready an hour ago. No one at front. Hoping someone would come after 5 mins maybe, but nope. I saw this lady doing passport photos with this guys, and I asked if someone could help me. She saw me waiting for long, so she said - just wait a second! She wasn't being rude, just lying haha. Another 7 mins pass, and I told her again, hey my photos are right there - I see them. I am in a rush to pick up my niece from daycare.. was hoping this would take 2 mins and not 15! So she came, to the counter and pressed the button so someone could come up to help. DUDE, after 15 minutes of you watching me wait, and with a growing line...THEN you would call for help when asked? Man, really tested my patience. I really wanted to walk away with my photos without paying, but integrity..
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November 2023 by David Kan
Not sure why all the negative reviews for their photo service but I give it four stars. Their printout of pictures are much better quality than Walgreens (across the street). Every time I go pick up my pics, I've never had to wait more than 10 minutes...I'll continue to printout my pics at this CVS...