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February 2023 by Bess K.
in 2020, my husband and i opened an account in new hyde park branch with a substantial amount. the account with the bank was for both signatures required for security reasons. we had one problem after another. going to the bank on routine business we had one problem after the other with the staff. they gave us incorrect information and mundane tasks they were incapable of doing. we ended up in contact with the head office where mrs. delorenzo reassured us and that the staff in question needed to go for more training. that was just the beginning, in the end they transferred our money without both signatures to an account that was not secured. they are rude and will try to cover up their inadequacies with lies. they are going downhill! beware! you don't loose your money.
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December 2021 by samspinchat
Totally clueless and unfriendly employees not in the least cared about a new customer bringing $$$$ into their bank.
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September 2021 by Tom Bello
I have banked here for years but the new staff is not very helpful. Frustrated at the service
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June 2021 by Joel Monserrate
Excellent and friendly service
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April 2021 by Monika Priya
Friendly and fast service matching any needs.
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September 2019 by Chengxiang Yuan
Quick and friendly service
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September 2017 by Tom Smith
Nice bank, not big like the others, takes care of you and knows you by name...