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June 2023 by Tricia E.
Beautiful jewelry -- I own a necklace and a ring from here and they are my prized possessions! Chris is my favorite employee :)
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March 2023 by Deborah Greene
They were very helpful and professional.They have a watch repair person if you need your watch repaired
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October 2022 by Kim Lambeth
I travel all the way from NJ because the guys here are awesome.
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October 2022 by Ron S.
I guess the owner wasn't in this morning. I needed batteries installed in 2 watches. I walked in and two men were talking sports. One was behind the counter and now I'm wating almost 15 minutes before a third party walks in and joins the sports chit chat while I'm there twidling my thumbs waitiing for service. I finally had to ask if anyone can change batteries in my 2 watches. $21 later I walked out as one unhappy customer who will never return to this jewelry store again. All told I was there for over 20 minutes for a service that should have taken 5 minutes. or as prior reviewer Erica A. wrote.
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September 2022 by Paula L.
Awesome customer service. No job seems too big or too small, they treat you the same whether you are spending a lot of money or a little bit of money. Every single person working there is professional, knowledgeable and just nice. That's not a word that use much anymore... But they are all extremely nice. It's a pleasure to go into the store.
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July 2022 by Cindy U.
Show support to your local businesses by shopping. Absolute professionals. From the moment you walk in you are greeted and all smiles all the times. Very informative and patient. John, Mike, Anthony are totally amazing well dressed and funny fellas. The established is excellent. Great lighting, items well displayed. Fresh and clean. They make you feel very welcomed and not pushed or rushed into making decisions. They do offer free jewelry cleaning but I always tip $5 for my engagement & wedding band to be cleaned. I feel it's well deserved and everyone should tip. You would be paying more somewhere else.
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May 2022 by Maggie Tittler
I cannot speaking highly enough of Herricks Jewelers. This store is family owned (woohoo!) and my family has been going to it for years, but it wasn't until recently that I was able to experience this gem as an adult. I stopped in after trying three other jewelers in hopes of taking some family jewelry and turning it into a wedding band that fit with my (low pronged) engagement ring. Some places I was told it wasn't possible, and some places said the stones weren't worth enough to reset them. At Herricks, I worked mostly with Mike and John, whose expertise and love of what they do was so evident from the second I walked into the store. I found it exhausting to search for a jeweler who would not only take the time to hear my ideas, evaluate the stones and metals I brought in without judgement, and prioritize sentimentality over current fads, but Mike immediately gave me his full, undivided attention. He was patient and receptive to both my ideas and my concerns, and he and John took the time to explain the science behind all of methods they used for the steps along the way. Everyone in the store truly make my ideas come to life (even the folks behind the scenes!).When you walk into the store, you're not going to get the artificial, bright lights and white granite floors that you find at other jewelers-- but the work they do at Herricks Jewelers is genuine, meticulous, and beautiful from start to finish. I will be forever grateful they were able to give a second life to my grandmother's ring and for giving me an experience that will be one day passed down with my "new" jewelry.Thanks Mike, John, and Crew!
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April 2022 by Dorine Camisa
The most nicest people you want to work with
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April 2022 by carmela aloe
Always go there to have my jewelry repaired
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March 2022 by Blaise Ravalli
We went to Herricks Jewelers because I have been there before and received excellent service. We Went again to change a engagement ring band. We dealt with John. John was excellent, knowledgeable, very personable and professional. He understood just what my wife wanted and took care of it.I would definitely recommend Herricks jewelers to is anybody who's looking for and honest reputable and fair jewelry store. Both brothers John or Mike will take great care of you.Blaise
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December 2021 by Josh G.
This is an ongoing review because I'm not quite done with Herricks Jewelers. Technically I guess this review dates back more than just a little under this past year. My knowledge and involvement with Herricks Jewelers has been going on for quite some time and I'm happy to say it's been filled with positive experiences. So maybe most of my previous trips were for battery watches and small things like that, but when my (at the time) girlfriend and I were looking at engagement rings, I knew HJ had to be one of the places we go. The employees there make the experiences very personal and they're anything but pushy which you like from a small time local store (unlike Jared who tried to get me to buy a ring on our first trip ever looking!). I'll say that intimate touch takes things very far because I felt comfortable in wanting to purchase my (now) fiancée's ring here. As important as the staff is, price will almost always be a bigger factor when it comes to jewelry. At Herricks Jewelers I really feel/felt like I was getting my money's worth and at a respectable price. This was accurate after her ring was appraised for a nice chunk more than what I paid. Herricks was also great at taking care of any little snafus we had with the ring (diamond placement, size, ring color). This did take some emailing and back and forth, but none of these needs were charged as they really wanted to get the ring right for us. Overall, Herricks Jewelers has been around for a long time and I hope it stays that way. With a friendly and trustworthy staff, formidable prices, and a decent selection of jewelry, it's tough to turn down a trip here. As stated, this review is ongoing because we'll be coming back soon to take a look at wedding bands!
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November 2021 by Jul K
Got my ring resized here. Amazing customer service :) highly recommend
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September 2021 by Erica A.
Great customer service. Quick service to add battery to watch or clean jewelry. Friendly staff and very helpful.
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September 2021 by Madison Ave
Watch batteries replaced and a few jewelry repairs done quickly and cost effectively, plus everyone is super nice.
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July 2021 by Luis Tramontano
Mike and John are Great Guys & So are their Coworkers! I'm Lou & My Dad and I and Mom have been going there for purchases & Repairs & also to sell Gold from time to time for over 15yrs and it's a WONDERFUL Shop with Wonderful Service! I Highly Recommend, Herricks Jewelers!