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March 2024 by Cynthia Llanes
The first time I visited I walked away because there was a girl to the left of the store first seat brunette very rude and unprofessional. it was apparent she did not like her job or dealing with people she would not even try to help, very negative. I asked if I can get her on the phone with my insurance to fix an issue they were having and she tells me no because it won’t make a difference. I come from the service industry and it’s all about going above and beyond for your customers, especially if you want the sale. I only went back because I liked the frames but made sure to let them know that I don’t want to deal with her, the manager came to give me the best service possible. Marlene was amazing!! I would definitely recommend Marlene and they have a great frame selection.
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March 2024 by Kat Ryan Werner
doctor was great and thorough! Great selection of glasses. The staff is warm and very helpful!
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March 2024 by Ari Druz
I am a dentist in the area and I wanted to share my experience at this Pearle Vision location because from the moment I walked in I was immediately greeted by Kathy who was very welcoming and took very good care of me. I found Dr. Allan Davis, the optometrist, to be truly outstanding. I got the sense of competence, professionalism, and service I had hoped for from the entire staff. Excellent place!
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February 2024 by LEA SANTOS
The doctor is excellent, but I got glasses and trusted them, unfortunately I didn't take out insurance. I paid to have lenses that don't scratch and it was the complete opposite. My lenses got scratched and I only take them off to shower and sleep. Very unsatisfied
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January 2024 by Sean Foley
MARCEL WAS GRACIOUS AND KNOWLEDGEABLE . She offered helpful suggestions about the pros amd cons of various frame choices.I highly recommend this office of Pearle Vision
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January 2024 by Marion Pizzo
The best optometrist I have ever seen.James GaudioThe staff was super great. Cathy was so helpful in picking frame and checking insurance.I highly recommend Pearl vision in New Hyde ParkNo pressure to buy glasses..........but extremely helpful in preparing to purchase glasses.Thank you..................one of the nicest visits to an optometrist.
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December 2023 by Nicole Barrett
My husband and I have been going here for years and we always have a good experience. Today, Kathy took care of us and she was such a breath of fresh air. Dr. G was also very thorough in explaining everything and making sure all our concerns were addressed.
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December 2023 by Howard Costa
Just had an eye exam with Dr. James Gaudio. What a terrific doctor, professional, friendly, nice, one of the best eye exams I’ve ever had. The office and store is clean and nice and friendly and professional. The entire staff was so helpful, without being pushy about buying glasses. Love this location. Have bought glasses here for the past 4 years, but first eye exam. I highly recommend them. Thank you to Dr. Gaudio and the staff!!
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November 2023 by Charlotte Shaiya Samuels
I was visiting my family from out of state and had an emergency where my glasses broke the day I was supposed to go home. I scheduled an appointment with this pearle vision location and hoped for the best. The optometrist who did my eye exam was very wonderful, polite, funny and witty. I explained my situation to him and he assigned me to a girl named Jay. She was extremely polite and kind. She helped me through the whole process and was very knowledgeable on her job. I got anti-glare for the first time because of her and now it’s easier for me to drive better at night. The best part is that they were able to make me my glasses in an hour so they legitimately saved my day and week because I wouldn’t have been able to see at all. I am extremely grateful to this store.
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November 2023 by Mary Calia
My experience with Jay was wonderful. She is extremely helpful I’m very experienced at her job.She answered all my questions and helped me with everything.
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October 2023 by Joy Reid
This was my first time going to Pearle Vision and it was a very good experience. The doctor and staff made me feel comfortable and relaxed through all the different procedures. Jay took her time with me and helped me pick out the perfect frames. I like that I didn't feel rushed to make up my mind.
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August 2023 by Jack L.
Read the other reviews. With insurance, I still have to pay over $100 for an eye exam. One of my glasses broke it happens. Not pearle vision fault and as I can only get a new pair every two years I found out even with my insurance discount I'm really not getting that much off. I wound up going to warbly parker who did NOT accept my insurance but at full price was still hundreds cheaper than Pearle with my insurance. Mind boggling. Than the mailings and emails start. The email address I used to book my appointment and to be fair was decently responsive now totally ignored all my emails to remove me from all making lists As in just didn't reply at allTo top it all off they start to automatically book me for an appointment. I don't respond as they were asked to stop emailing me. And than I get emails: RESCHEDULE YOUR COMPREHENSIVE EYE EXAMReschedule!!?? I didn't even schedule with you. Perhaps this is all automated but if a customer asks you to stop the least you can do is respond. Will not be going back
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June 2023 by Rene A Rosales
Their personal service is the best, you will not be disappointed, Thank you Jay.Great job ?????
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May 2023 by Joan Marie
Pearl Vision on Hillside Avenue in New Hyde Park is a top of the line store. Everyone is very polite and courteous. My family and I always see Marlene. Marlene is very professional and extremely patient. She is very knowledgeable and guides her customers so that they may receive the best care. For some, picking out frames can be difficult as we all want something that compliments our look. Marlene understands that and is so honest and patient with making sure her customers are happy. Best of all, if there is ever an issue, they stand behind their glasses and always do the right thing for their customers. Marlene goes above and beyond for customer satisfaction and that is why my entire family uses her as our eye glass consultant. She is the best !!!!! Truly as asset to Pearl Vision. Thank you Marlene.
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May 2023 by M G
Dr. Davis is very thorough as well as informative, reassuring and kind. Staff members are friendly, helpful, and efficient.