Labcorp

Medical Labs
Hours: Labcorp is a global life sciences and healthcare company offering routine medical testing and screenings. Appointments are easy to make online and walk-ins are welcome. The process is described as very organized, efficient, and patient-friendly, with a quick electronic check-in that gets people in and out. Results are available in the patient portal. The Patient Service Centers are typically small and clean enough, though not immaculate. A self-check-in kiosk is available. Some staff, like the phlebotomists, receive high praise for being gentle, friendly, professional, and excellent at making the needle poke barely felt, even during busy and challenging days. However, not all technicians are noted as being very friendly. A significant criticism involves the use of a strong, sweet vanilla air freshener in one waiting room, which was described as overbearing air pollution. This caused distress, including for a child with asthma, and led some to wait outside. This was called totally inexcusable and prompted one reviewer to switch to a different lab company. The reviews note that people often visit in a sour mood due to the nature of the procedure, which can make the environment challenging. Despite this, many find the experience as pleasant as possible for an unpleasant task.

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1. New Paltz, New York