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January 2024 by Brittani O'Hearn
Check in was so simple online, and we were seen right at our appointment time. The phlebotomist today was amazing with my young son! She explained each step of the process and had such a calm, friendly energy. Thank you so much.
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November 2023 by Charlene Cohen
The Tecs are good, but not all of them very friendly. Worse of all is the perfumed air freshener. So awful to fill the waiting room with sweet thick vanilla overbearing air pollution. My daughter had to put on a mask, I had to wait out side in the hall. I held the door open so the poor people waiting who had to sit, could breath! One small boy was wheezing terribly once he entered the room. His mom said he was asthmatic. I had to watch him in the hall while her other son has his blood drawn! That is totally inexcusable! We will now drive to Kingston and get it done with a different lab company.
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November 2023 by Ganesh Varma
So Rude BehaviourI sent my sister for Cmp blood test the physician was Olivia Gofferedo she was so rude from the starting. We are paying money its not a free of cost service. Give some respect and have some dignity to customers.Firstly she inserted the needle so badly that my sister got swelled and even talked so rude.I will never suggest this place to anyone and will never go there.Have some Good staff who have better knowledge on how to behave to people.
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August 2023 by Kristin Rokos
Something by for all of us to think about as we read through the plethora of bad reviews on nearly every blood lab in our area. Maybe it’s not them. No one goes into these places excited and happy. It takes a rare person to be in a good mood about the idea of being poked with a needle in the first place. So it’s pretty easy to approach this place in an already sour mood. Now think about how many people come into these places with that type of mood on a daily basis, and what often the one person working there has to deal with. It’s not an easy job for them. No one is happy to see them, and they often get treated accordingly. With all of that said, I saw Shanice who drew my blood. She was gentle, friendly, and professional. She was all of this even as she was having a challenging day, being a one woman band, and dealing with the several people who walked in in a bad mood, right from the start. Labcorp is lucky to have her. I highly recommend Shanice for having as pleasant of an experience that you can have with a admittedly, unpleasant task.
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July 2023 by Reign
First off , Rude employee with attitude and very short with me , and to top it off my results were NEVER sent to the dr they claimed they’d send it to for a much needed and * important * surgery.the corporate customer service claims that this employee never sent the requisition provided along with my tests. It’s been a week with nothing for my dr. I Will not wait longer to have this procedure done because people are incapable of their jobs. I have done everything as asked for this procedure prep when supposed to and this is absolutely Unacceptable!
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May 2023 by Donna Carroll
Very organized, efficient and patient friendly. Make an appointment on line. You are in and out. Easy check in with electronic scanner.
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April 2023 by Ana Lynn
When you walk through the hallway door on the second floor there will be yellow arrows on the carpet pointing toward you. Don’t despair, the office you are looking for is immediately to your left. This is a very small office. Masks are not required but probably a good idea. There is a self check in kiosk and the office is clean enough, although definitely not immaculate.Brenda was excellent, I barely felt the poke.
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February 2023 by Victoria M
The ladies that work here at the New Paltz branch are so kind and knowledgeable. They were training someone new who did my blood work and both the trainer and trainee did an amazing job making me feel comfortable. They know you don’t want to be there getting blood taken so they get you in and out as fast as they can while making you feel important. Thanks for making it as painless as possible yall!
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February 2023 by B S
Horrible customer service, notHelpful. Receptionist has a nasty attitude and seems like a hostile work environment. Her and the phlebotomist kept bickering back and forth with each other and not responding/answering one another
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October 2022 by Miquel Cohn
I had to take a three hour glucose test which is an option to select on their online appointment scheming system. I took the first appointment available at 9:30 a.m. on a Friday and after waiting in line to check in was told 20 minutes after my appointment time that they couldn't give me the test because their lunch break starts at 12. This review is for lab corp in general. Why are you letting patients schedule visits if you can not accommodate them? I had to take off work for thus appointment and was just told to go somewhere else. I'm also pregnant and at 10 am have already had to fast for 12+ hours yo take this test I now need go somehow find more time to take
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July 2022 by Kathleen Kraus
Although a small office, the service was excellent. It was quick and painless. Very professional staff.
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April 2022 by James Rickert
Quick, easy and very friendly people!Highly recommended.
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March 2022 by Denise S.
So Im a baby about needles. I have to get an IV often for treatments and frequent blood work and my veins are fragile, twisting, blow easily and above average sensitive not to mention scarred. Sometimes it take multiple sticks. Most times I can't help but cry. Brenda was my nurse here and she was incredible. One stick. I literally didn't even feel the pinch. Quick. Lovely distracting conversation. Thank You!!
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February 2022 by Laura Coffey
I have poor veins as a result of chemo therapy making it difficult to draw my blood. The tech at the New Paltz got my vein on the first try with no discomfort.
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December 2021 by cory marie
I will be going to this labcorp from now on vs the one in Ellenville. The girl that took my blood was very smooth with the needle and very quick. She didnt have a hard time finding my vein at all (which is something everyone else has always had a problem with). Getting bloodwork for me also either always hurts a little or just feels really weird; i didn’t feel a thing! Check-in is simple and you get called in immediately. 5 stars.
