New Paltz Auto Works is a highly regarded auto repair shop known for its exceptional customer service and skilled mechanics. Many customers have praised the owner and staff for their professionalism, friendliness, and willingness to help. One customer experienced a sudden car issue while traveling and was relieved to find that New Paltz Auto Works quickly diagnosed the problem without charge, allowing them to continue their trip safely. Another customer shared a story of urgency when a strut snapped while dropping off their son at school. The technicians at the shop promptly checked for the necessary parts and had the car repaired within two hours, earning heartfelt gratitude from the customer. The shop is noted for fair pricing and efficient work, leading many to voice that they would not take their vehicles anywhere else. Overall, New Paltz Auto Works stands out as a reliable choice for auto repairs, with a commitment to providing excellent service in times of need.
The gentleman was very nice and reasonable. Fixed my nail in my front tire. I highly recommend this place!
October 2024
Feeling very hopeful about trying a new shop; the owner seems a cut-above, confident and sensible !! Will provide the update and looking forward while also worrying bcuz my car is like my trusty steed and my back is to the wall.
June 2024
Our car’s check engine light popped on while driving up to the Catskills and the acceleration felt off. We called NPAW and they said to stop by and they’d check it out. They diagnosed the issue, let us know it was safe to finish our trip, and no charge. Really friendly and helpful mechanics. Thank you!!
