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March 2024 by Maya Banks
Rice was salty . The food was not stocked up in the steam table. A customer shouldn't have to see someone scraping the bottom of a pan to make their order or roam around the kitchen with your order to go to the other table to get ingredients. It would of been a good experience if this didn't happen.
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March 2024 by Chris Bruggers
This location is an absolute disaster. Do not go....
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March 2024 by N B
Definitely not the best tasting chipotle I’ve tried. Staff was nice. Manager needs to delegate better because there was a huge line and only 1 person working on the food
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March 2024 by Gigi!!
Pretty dirty atmosphere, trash everywhere but overall had a good time. Our cashier was very, nice and helpful with our order. Food was good, they were very generous with the amount of food they gave. Watermelon limeade is delicious.
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February 2024 by Austen Brauer
I just came here with my friend and for starters there were super careless with the order. We’ve been here before and it was mediocre, but this time was unacceptable . They don’t heat up the tortillas which leaves the tacos very chewy. It took forever to even place our order. My friend said her steak was extremely chewy even though the meat was pink. She paid $16 for 2 TACOS!!!!! This place is hit or miss but this experience turned us away.
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February 2024 by Sarah Stein
Used to go here every Saturday. They just hired all new staff and the portions are now comically small. The burritos are literally half the size of a Chipotle anywhere else.
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December 2023 by LESLIE ANDUJAR
Food had a cheap taste, cheese was made with flour. ...disgusting, dour cream was very distasteful, had to wait very long time for to have such a bad taste. Definitely not returning ?& dont recommend it.
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December 2023 by baddussyb
This place is very bad. They constantly mess up orders. We always order here and they never get our order right we ordered no lettuce and we got lettuce on our food. We also ordered no cheese on a separate dish and we got cheese on our food they gave us a completely random item in our bag, kameka is not our name It’s not our order. This just goes to show how irresponsible this place is. Do not fund this place anymore and save your money by going to a different place of business. Don’t say I did not warn you.
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December 2023 by John S.
The food at Chipotle is obviously the best choice for fast food restaurants in general. I decided to try the Chipotle on Quaker ridge road since I had not been to it since it recently opened. It's off the beaten path so this place doesn't have a ton of business as evident form missing food items at the counter at 12:30 in the afternoon, Lunch hour. At the counter I asked for a salad and I asked what was included. The lady serving didn't underhand me and I didn't understand her. We all looked around and the people nearby weren't able to understand me or I them until the manager came by and I repeated the question when he told me Guacamole wasn't included and it was on my order I said no problem I'll just pay for it. When I got my bill I was charged not only for the guacamole I didn't ask for but also chicken charge for an additional 3.99. I said to the lady at the register I didn't ask for any of this and I'm being charged $22.86 for lunch. How could the server be charging for thing she doesn't even understand what I'm saying? She didn't charge for one extra item she charged for two. She says ok give me back the meal and they will make a new one. What a waste of time and resources. I then ask for a refund which she does but minus a dollar and change. She claimed it was the computers fault and she couldn't do anything about it. Finally, the Manager came back out and refunded the chicken portion amount. No apology, nothing, like I'm the one with 3 heads. Honestly, I know we're in different times but this is a too much! People should be trained and have the complete ability to speak English if the representing a business.
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November 2023 by Andrea Sampson
You would think if you order online for pick up it would make it easier for the staff to prepare the food before picking it up, but no. The food was not ready, and when it was it was the wrong order. I don’t know how something so simple could be messed up. Also, please cook your food? Like
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October 2023 by Robinson Roca
This is the worst chipotle I have ever been to. I don't know who manages this place, but they aren't managing. The restaurant (seating) is unkempt. I ordered a simple cheese quesadilla, they had no rice(WHAT?!?!), but the app let me order rice, No chips for the Guac (WHAT again!?!?), and if you order on the app, you can't get a refund in store or in the app..I had to call the company. They were more confused than I was. I gave up on trying to get a refund. I've been to other chippy's but...not have rice, or other menu items at all? This place is a hot mess!
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October 2023 by Jae Sung
Ordered a steak bowl (almost $12). It came with 5 pieces of meat that is size of your pinky fingernail. Never going back to this place again!
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October 2023 by N
The staff's response was the worst! I ordered a Steak Bowl and a Carne Asada, but they put a different type of meat in it, and even though l said it was different, they didn't even try to make it again after making it!They entered Steak Bowl and Carne Asada at the register, but the contents were still different!! ︎ Moreover, the amount was only about 2/3 compared to other store so I definitely cannot recommend this store and will never go there again!! ︎I was worried because of the low reviews, but it was just as bad! ︎I don't even want to give it a star.
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October 2023 by Paul Harrison
Tried 5 times to place on line order, website won't take it. Tried to call. No live person. $115.00 order. But I can't get
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October 2023 by Calvin Artis
The food was cold because the delivery guy took forever, and the friggin’ bowl was missing HALF THE FOOD along with the chips!!! Maybe automation isn’t such a bad idea… The food would be on time and CORRECT. ?
