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March 2024 by Daniel Koenigsberg
Go here if you like waiting for the staff to open the safety locks. I swear the store puts brand name meds behind the locks to upsell the cvs generics.
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October 2023 by Maryann G.
horrible been at weyman ave cvs almost 20 years this year is terrible 3 scripts last week was to be ready & went there not ready say out of stock on my heart meds. now this week my doc called in tues now sat nothing still process. call them on hold 40 min call back another 40min i finally called cvs fri corporate offfice & filled complaint they couldnt even get them on the phone ! going today to see if i can get my script my doc called in on tuesday. i am thinking to leave cvs & find a different pharmacy. pretty sad
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July 2023 by Nicole Merna
This pharmacy changes their lunch hours daily. Every time I need to come pick up my prescription it just so happens to be they decided their closed at that time. Why would they be closed during most workers only available hours? How is that convenient for the customer? And then when it takes days to pick up your prescription you’re bombarded with texts and emails to pick up your prescription meanwhile they’re never available.
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June 2023 by Google user
This pharmacy changes their lunch hours daily. Every time I need to come pick up my prescription it just so happens to be they decided their closed at that time. Why would they be closed during most workers only available hours? How is that convenient for the customer? And then when it takes days to pick up your prescription you’re bombarded with texts and emails to pick up your prescription meanwhile they’re never available.
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April 2023 by Rosaura Cruz
I’m very satisfied with the service that CVS pharmacy in New Rochelle provides for my family, we definitely recommend this location to friends and family.
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December 2022 by Aldo D.
Worse Customer Service ever especially online and CVS Specialty Pharmacy! Walgreens for me hands down! Done!
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November 2022 by Fatima Soto
Horrible el trato del personal farmacéutico, son groseras y te contestan molestas, cuando tienes dudas. Soy bilingüe mi pronunciación no es 100% de mi segundo idioma, tengo acento. Y por esta razón se molestan? Wow. Quisiera poner 0 estrellas. Necesitan cambiar o capacitar, porque el servicio al cliente es pésimo.
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July 2022 by Alexandra O.
Do not come to this store late thinking that they close at 10 pm the last few weeks they have been closed long before 9:30. The parking lot at that time is all bare and lights all off
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May 2022 by Danielle M.
This location normally has a really long line in both the pharmacy and the front. They are always stocked with what I need which is great. This location is a bit smaller than some of the others I've been and unfortunately the customer service is hit or miss. I've had super friendly cashiers that greet me with a smile or I have a cashier that doesn't say a word even after I say "how are you?" Overall, I continue to come here because the parking lot is huge which is very convenient and makes shopping easy.
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May 2022 by Patrick Keegan
Head of pharmacy is completely awful human.
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January 2022 by Liliana M.
Horrible ! Stay away from this CVS. My doctor sent over a prescription and my usual CVS closed early so I came to get a transfer and the pharmacist said she couldn't help me because they had already started processing it. She told me to call the dr and tell her to redo it, or go to urgent care! She also said do you know we are in a pandemic? Figure it out ! I could not believe my ears honestly! These people really need a class or two on customer service.
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May 2021 by J B.
I wish I could give this location ZERO stars. The pharmacy is run by incompetent, lazy, unprofessional individuals. They should be embarrassed by their inability to provide even remotely efficient service. Prescriptions are never ready on time, it is over priced (check competing pharmacies) and they say they will order medications and then don't. I needed a prescription for my daughter and the order was called in two weeks in advance. They never ordered it and then said it would take a week. I will never, ever shop at any CVS.
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April 2021 by Jennifer A.
Came into the store to pick up a small snack and some water. The store was very clean and there was only one employee from which could be seen behind the register. I went to the back and was able to grab myself some Pringles, Will Smith's water "just water", and some beef jerky. Everyone wore their mask,And the store was practically empty in terms of customers.The employee was swift and polite. First time in the store and had no complaints.
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March 2019 by Ravi Persaud
My first time to this CVS and I have to say the night manager 11/23/2018 was very rude to the customer and rushing/putting out the customer from the store at 9:55pm and saying to everyone that the register system will close automatically and everyone will have to leave there items in the shopping cart and returned the next day or go to a 24 hours CVS. Also the cashier double scanned items when you don't pay attention. CVS needs to have better manager and employees at this location.
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March 2019 by Ralph Perez
Pharmacy always busy