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January 2024 by Mayra Rodriguez
This branch has such slow service, lack of customer service and not to mention the actual building is not properly maintained.
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May 2023 by Tamarah McCadden
The New Rochelle Citizens team has been amazing since the HSBC conversion! ?
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January 2023 by Mr. V
They sent me an invitation to open a card with 15 months no interest. When it arrived, I was charged interest from the first month. False advertisement.
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December 2022 by Vas
They sent me an invitation to open a card with 15 months no interest. When it arrived, I was charged interest from the first month. False advertisement.
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November 2022 by Blessen Mathew
I had the opportunity to sit down and talk to Nadeska Martinez regarding opening up a student account. I thought she was great and professional. As a person who is clueless on everything banking and just getting started into the world of adulthood, she is very knowledgeable and it helped me understanding banking a lot more. These other bad reviews obvious dont have patience for anything and need to have a sense of understanding in things. Anyway, shoutout to Nadeska!
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October 2022 by C.M.A
What happed to uniforms, and bank teller looking profesional. Wearing a green fitted tshirt does not look good for a Bank. The tellers Having loud non bank related conversations and laughing out loud while taking care of clients. Not profesional at all.
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June 2022 by Sasha Guzman
Very poor service Nadeiska or however you spell her name was rude and was on a group chat while my mother was asking for information on an account . Unprofessional
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January 2022 by Patrick Liu
We started with this branch when it was Marine Midland! Recently safe deposit boxes were being drilled out and removed. Thanks to Debbie and Asst. Mgr. Jose for their guidance! The only difficulty I had was getting through with their phone for a few days when the system was down.
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June 2021 by Ovo Jay
I know the people inside this building personally! I can say they’re really nice end professional! Always asking how my family is doing and they know my name name they Gucci
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January 2021 by Bob Mulvena
The outside ATM rarely works. HSBC is closing branches. Since they don't invest in this branch, I don't see it being open much longer.
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November 2020 by Robert Hayes
Most HSBC banks I’ve been to are bright, clean and friendly staff. This branch is very dirty. They have had several lights and exit lights that have been out for months. Broken lights missing off the wall, there atms never work, the walls have stains on them & the staff always seem miserable to be working. Nice people just miserable in the face, guessing it’s management.I’m tired of the lazainess , I will not be returning to this branch.
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May 2020 by Oscar Martinez
Great customer service. Very helpful
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October 2018 by Felix Gutierrez
What is a bank When the ATM does not work
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August 2018 by DarkEnding
I love the design of the bank!
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December 2017 by Muhammadu Joufardeen
Try openning a business account here. You won't believe how bad their services are. They even discourage your endeavors. 👎